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Fidelity National Financial
Concord, CA, United States
Overview The primary responsibility of a SE Helpdesk Assistant is to assist Sales Executives with processing of contract orders, resales, transfers, and renewals via telephone and Zendesk tickets. This position is also responsible for managing various Tier 2 functions that are managed through Zendesk and the CRM. Must be personable, demonstrate in
Job Source: Fidelity National FinancialTEKsystems
Oakland
Title: Help Desk Technician Terms: 3 Month Extendable Contract (possibility to extend OR convert based on performance and impact) Target compensation: $25-30/hr. Location: Oakland, CA (MUST SIT ONSITE) Target Start Date: TBD Company Size: American Shipping & Navigation Services Company Notes: This is an ONSITE position in Oakland, CA Description: M
Job Source: TEKsystemsBionova Scientific Inc
Fremont, CA, United States
Company Summary: Bionova is a rapidly growing, biologics CDMO focused on developing and manufacturing recombinant protein products using mammalian cell culture processes. Our business success is built on bringing together top scientific talent, arming them with the best available tools, and setting them loose in an agile, energized culture focused
Job Source: Bionova Scientific IncAvidex Industries, LLC
Fremont, CA, United States
**Avidex's** strength lies in our ability to listen and understand the unique needs of each client. Our team of professionals consists of strong, creative problem-solvers. All of our custom solutions incorporate a broad range of technologies that empower our clients to effectively communicate their message both internally and externally. Avidex is
Job Source: Avidex Industries, LLCUnitek College
Concord, CA, United States
Job Description As a Campus Support Specialist, this position will provide facilities and IT support, and assist Unitek employees with computer software, hardware or system problems. The position will also support campus and student servicing departments, working very closely with the Campus Director and with a team of MIS staff that ensures that
Job Source: Unitek CollegeInfo Way Solutions
Fremont, CA, United States
Description: MDC Precision is a world leader in delivering high-quality products to the research, semiconductor, aerospace, life sciences, and food processing sectors. Our customers rely on us to provide the precision components that are required for the operation at the atomic scale. We enable innovation by bringing our expertise in vacuum scien
Job Source: Info Way SolutionsTeamLogic, Inc.
San Ramon, CA, United States
Do you have strong customer support help desk skills from a technical perspective? Have you led or do you feel like you are ready to lead a team of customer support representatives? Do you want to grow your own business IT abilities? Do you have some ideas about how you'd like to advance your IT career but would like some guidance from those that h
Job Source: TeamLogic, Inc.GILLIG
Livermore, CA, United States
As the leading transit bus manufacturer in the United States, GILLIG buses play a critical role in the environmental and social initiatives in communities across our nation. GILLIG is on the forefront in the transition to zero-emission vehicles and has an unmatched reputation in the industry for quality, reliability, durability, service, and suppor
Job Source: GILLIGFremont, CA, United States
Hello Professionals,
Hope you are doing well; I am sharing you the Job requirement. Take a look at the Job description and do let me know if you are open to new opportunities
Job Title: Help Desk
Job Location: Charlotte, NC
Experience: 7-10 Years.
Duration: Temp to Hire
Contract Type: -
Mode of Interview:
Description:
Provide first-tier basic technical support to end users on issues of basic computer operations, including password reset, ticket escalation, basic troubleshooting and error messages. Provide first-tier technical support to end users on issues of basic computer operations, including password reset, ticket escalation, basic troubleshooting and error messages. Candidate must have the ability to identify, research, and resolve basic technical problems in a Windows environment. Candidate would need to have acceptable customer service skills, ability to document and track request via Service Now for assistance and escalate unresolved issues to higher level of support in accordance with policies and procedures.
Skills Required:
• Basic experience with Windows • Hands-on experience with MS Office Applications, Edge and Outlook • Basic experience with Dell & Client laptops and desktop computers, • Ability to learn and work within Active Directory user, group and computer accounts • Ability to learn basic troubleshooting and support of PC hardware and peripherals, such as printers • Knowledge of security applications including antivirus software a plus • Knowledge of Blackberry, Android and iPhone a plus • ServiceNow -M365
Experience req:
Customer Service experience, Microsoft Office suite Active Directory, ServiceNow ticketing software, remote troubleshooting • Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, and VPN client configuration -Basic knowledge of the Windows 7 and 10 operating system and ticketing systems.
Education:
High School Diploma, associate degree, bachelor's degree Some completed college course work, technical degree such as MCP/MCDST Certification and/or Comp TIA A+ Certification a plus Requirement - Soft Skills, Able to read quickly, comprehend, take action and be able to be agile.
All the Help Desk II roles in Charlotte are with the same manager. Please do NOT submit a candidate multiple times. 6-12 months of experience is sufficient(preferably IT but not neccessarily), position is temp to perm, local to Charlotte, NC. Looking for someone who is trainable, has good computer skills, great customer service skills. Additional Details: Supplier has prepared a compelling candidate summary to include the below: a. Candidate availability to interview: b. Candidate availability to start: c. Candidate's current interview activity and job leads: d. Candidate's current employment status:
Oscar| Infowaygroup.com | US IT Recruiter
Cell : 9254952737
Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA - 94538
Email Alert for Help Desk jobs in Fremont, CA, United States
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