ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Prime Roots, Inc.
Berkeley, CA, United States
Prime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. This individual will play a pivotal role in advancing in-store excellence and consumer engagement through creative merchandising, comprehensive data analysis, and innovative promotional strategies. The positio
Job Source: Prime Roots, Inc.Memfault
San Francisco, CA, United States
You are an expert at discovery and understanding the customers’ needs You embody a customer-centric approach You have significant years of experience in a success role You have experience in the developer tools and infrastructure verticals You are excited about building a process from scratch You are multi-talented and want exposure to every aspect
Job Source: MemfaultSnapLogic
San Francisco, CA, United States
The Role: The Customer Success Manager (CSM) will be responsible for assisting SnapLogic’s North America West Enterprise customers in initial onboarding and use of the SnapLogic Intelligent Integration Platform. This role will be a single point of contact for priority response and escalation management and will take proactive ownership of critical
Job Source: SnapLogicSimilarTech Ltd.
San Francisco, CA, United States
We're passionate about technology and data - and how the combination of both can help our customers thrive. As a leading source of insights and data for the technology industry, we help thousands of companies that use our platform every day to grow their business by optimizing their industry knowledge and prospecting capabilities. With offices in T
Job Source: SimilarTech Ltd.Prime Roots
Berkeley, CA, United States
Job Description Job Description Prime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. This individual will play a pivotal role in advancing in-store excellence and consumer engagement through creative merchandising, comprehensive data analysis, and innovative p
Job Source: Prime RootsWiliot
San Francisco, CA, United States
Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT. This revolutio
Job Source: WiliotVultron
San Francisco, CA, United States
Why Vultron Vultron is bringing the power of modern artificial intelligence and large language models to the government proposal development process. As an early member of the team, you’ll be part of a transformative company from its early stages. Exceptional Market Demand: Secured significant contracts with government and defense contractors ac
Job Source: VultronR-Zero
San Francisco, CA, United States
About R-Zero R-Zero is on a mission to deliver a better future for all via safer, healthier shared indoor environments. Working here means you’ll help create a new category–one that bridges science, public health, and technology. You’ll ask why and achieve new outcomes, developing skills beyond your existing scope of expertise. You’ll join a diver
Job Source: R-ZeroSan Francisco, CA, United States
Overview Klarity (YCombinator S18) uses Natural Language Processing to automate document review for Finance and Accounting teams. Klarity solves the problem of messy and incomplete data in systems like Salesforce and Netsuite. Our customers include companies like Okta, Cloudflare, OpenAI, and Coupa - they use Klarity to (1) save time, (2) increase compliance, and (3) ease the pain of contract review.
We have spent years working on our core NLP platform and found a product market fit by focusing on the Revenue Recognition use case. We’re experiencing hypergrowth and raised an $18m Series A in Dec 2021. Our product straddles multiple domains - Enterprise software systems (CRM, ERP etc), advanced ML/NLP, Finance/Accounting compliance - making for a complex, multi-stakeholder lifecycle. If you’re someone who thrives in this kind of complexity and excels at distilling multifaceted problems into solutions for customers, then you are just the person for the job!
Location : San Francisco (Open to Remote)
The Role As a foundational member of the Customer Success team at Klarity, you will be responsible for the successful delivery of the Klarity platform and the ongoing growth and value realization for customers throughout their journey. You will play a key role in defining the playbook for GenAI transformation for our customers, and engage in deep cross-functional collaboration to evolve our processes, product, and customer engagement strategy.
We’re experiencing hypergrowth and significantly exceeding revenue targets. Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
You will lead the implementation of Klarity with our customers to drive initial product value
You will partner cross-functionally on ongoing discovery of new use cases and translate customer needs into product solutions
You will define and evolve the Customer Success playbook for GenAI transformation for our customers
You will develop trusted advisor relationships with customers to ensure they are achieving value
You will engage in close collaboration with Product and Engineering teams representing the voice of the customer
You will partner with internal teams and customers ongoing to secure successful engagement, adoption, and growth
We are a team of builders, setting out to do something no one has ever done before, and we are looking for our next exceptional team member!
Requirements You have 5-10 years prior experience in Implementation, Sales/Success/Solution Engineering, or other customer-facing roles with Enterprise customers.
You have a strong track record of leading successful implementations of software/SaaS solutions of $200k+ Annual Contract Value.
You have the desire to be on the bleeding edge of Gen AI and be the first to develop the Enterprise Gen AI implementation and customer success playbooks.
You have the desire and ability to go deep into the weeds of complex enterprise workflows like RevRec, Billing and Order Management. You are familiar with the enterprise Finance stack: CRM, ERP, CLM.
You are comfortable with technical complexities and can own breaking down technical requirements into tasks that can be delegated to engineers.
You enjoy high-paced environments where you get to wear multiple hats, build processes, and consistently problem-solve.
You have a history of fostering strong relationships with customers and teammates, including senior-level executives.
You are tactful and poised under pressure.
You have an appetite to learn and have an ownership mentality - if you see something needs to be done, go do it
#J-18808-Ljbffr
Customer Success Manager jobs in San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.