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United Nations FCU
Long Island City, NY, United States
Why join this team We are looking for a problem-solver! You will join a highly collaborative team and will perform complex analysis to troubleshoot operational and application issues, particularly involving third party business applications that are in production. This position is expected to be hybrid. NYC Salary Range - $94,182 - $96,000 annual
Job Source: United Nations FCUIIT, Inc.
New York, NY, United States
16384 Downtown Manhattan, NY 10004 Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk DOE Contract OPEN If you are unable to click on links above to submit resume, you may email your resume to [email protected] Subject= IIT Career Site/Resume for JobID=16384 (Asite application support - Computer
Job Source: IIT, Inc.Pierce Technology Corp
Bethpage
Job Description Job Description · Ensures specialist knowledge of operating systems, devices, applications and software · Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents · Managin
Job Source: Pierce Technology CorpMitchell Martin Inc.
, NY, United States
Application Support Analyst role 100% Remote Contract to Hire ONLY W2 JD • Provide daily support and troubleshooting for software applications used across the organization. • Monitor the Monitor Support Email inbox and manage incoming emails accordingly. • Assist in problem solving, troubleshooting techniques and issue resolution. • Assist in tr
Job Source: Mitchell Martin Inc.Pierce Technology Corp
Bethpage, NY, United States
•Ensures specialist knowledge of operating systems, devices, applications and software •Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents •Managing ticketed query system and ensuring
Job Source: Pierce Technology CorpTradeweb
Jersey City, NJ, United States
Tradeweb Direct is seeking an Application Support Analyst. The role requires full understanding of the system architecture, enhancing our observability systems, managing changes and releases as well as debugging performance problems. The role offers end-to-end understanding of a complex online bond trading platform. They will get to know the archit
Job Source: TradewebCapula
New York, NY, United States
Capula is a leading global hedge fund, head quartered in London. We are looking for an Application Support Analyst to join our New York team. We are looking for candidates with strong communication abilities, and are looking to utilise their technical skills to support the trading and middle office applications. This is a long term role where we ex
Job Source: CapulaPierce Technology Corporation
Bethpage, NY, United States
· Ensures specialist knowledge of operating systems, devices, applications and software · Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents · Managing ticketed query system and ensuri
Job Source: Pierce Technology CorporationQueens, NY, United States
We are looking for a problem-solver! You will join a highly collaborative team and will perform complex analysis to troubleshoot operational and application issues, particularly involving third party business applications that are in production.
This position is expected to be hybrid.
NYC Salary Range - $94,182 - $96,000 annually; compensation is commensurate to geographic location.
Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
Maintain detailed working knowledge of various Credit Union business processes and applications/systems in order to provide technical and operational assistance to UNFCU staff.
Acquire the knowledge of new applications or operational processes that are targeted to specific business units.
Monitor, assess, create, publish, and maintain documentation for any requested changes by the business units as well as notify all internal staff of requested changes.
Function as Level II support resource for systems and applications administered, supported, or managed by the IT Application Management group.
Monitor and assist incoming Service Desk tickets escalated by Level I (Service Desk) support.
Escalate incident/potential problems to Level III Support or the IT Application Support Manager depending on nature of issues.
Research and implement application/system parameters, versions and query designs, data access and table maintenance codes; develop procedures for maintenance and support of such.
Responsible for generating reports for management and staff from various database sources in an efficient manner.
Troubleshoot and resolve operations and application issues.
Perform various quality assurance and quality control aspects as they relate to the operations and applications within UNFCU such as identifying and documenting problems within operations and recommending solutions.
Bachelor's degree in Computer Science, Computer Information Systems or Management Information Systems and a minimum of 3-5 years of banking/financial services operations and applications support experience
Working experience in supporting different software applications and systems
Advanced computer skills, especially with databases and reporting
Ability to work independently and within a team environment to complete assigned projects in a timely manner
Strong interpersonal, verbal and written communication skills
Able to multi-task, taking on several initiatives at once
Email Alert for IT Analyst II - Support (Applications) jobs in Queens, NY, United States
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