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KWI
Melville, NY, United States
Application Support Analyst The Opportunity The KWI Support team is opening a new opportunity within our Application Support division. As an Application Support Analyst, you will be responsible for supporting our clients as they navigate and utilize our Back Office Merchandising System, Ecommerce Platform, CRM Platform, and myriad other features
Job Source: KWIPierce Technology Corp
Bethpage
Job Description Job Description · Ensures specialist knowledge of operating systems, devices, applications and software · Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents · Managin
Job Source: Pierce Technology CorpPierce Technology Corporation
Bethpage, NY, United States
· Ensures specialist knowledge of operating systems, devices, applications and software · Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents · Managing ticketed query system and ensuri
Job Source: Pierce Technology CorporationKliger-Weiss Infosystems, Inc.
Greenvale, NY, United States
Application Support Analyst * This is a hybrid role* The Opportunity The KWI Support team is opening a new opportunity within our Application Support division. As an Application Support Analyst, you will be responsible for supporting our clients as they navigate and utilize our Back Office Merchandising System, Ecommerce Platform, CRM Platform,
Job Source: Kliger-Weiss Infosystems, Inc.United Nations FCU
Queens, NY, United States
We are looking for a problem-solver! You will join a highly collaborative team and will perform complex analysis to troubleshoot operational and application issues, particularly involving third party business applications that are in production. This position is expected to be hybrid. NYC Salary Range - $94,182 - $96,000 annually; compensation is c
Job Source: United Nations FCURationalz Pty
Melville, NY, United States
Job Title: Sr. Application Technical Analyst Visa: Citizen, Green Card -- (Only for W2 Candidates) Location: Melville, NY - USA Contract Hire (6 Months) Position Overview The Sr. Application Technical Analyst (Analyst, App Ops & Deploy Sr) will provide technical direction to an application team consisting of multiple developers maintainin
Job Source: Rationalz PtyWhitsons Culinary Group
Islandia, NY, United States
Education: * College Degree in Computer Science, Information Technology or any other related field preferred or similar experience Computer Skills: * A+ Certification or similar a must Other Qualifications, Experience, and Competencies: (include the ability to manage and supervise staff, if required; the ability to travel or speak foreign languages
Job Source: Whitsons Culinary GroupAdecco US, Inc.
Melville, NY, United States
Technical Support Analyst Role Summary: We are seeking a skilled Technical Support Analyst to join our team. This role will primarily focus on supporting our automotive software solutions, assisting clients with technical issues, and ensuring optimal functionality of our products. Responsibilities: ? Provide first-level contact and convey res
Job Source: Adecco US, Inc.Bethpage, NY, United States
•Ensures specialist knowledge of operating systems, devices, applications and software
•Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents
•Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
•Creates process flowcharts, diagrams, drawings and other related documentation. Creates technical workflows using different modeling techniques.
•Analyzes various reports to ensure that the functionality and performance meets all product and service level requirements.
•Ability to manage code migration, document configuration changes, and monitor performance
•Ability to provide front-end support to internal departments and web-based clients.
•Advanced proficiency in determining the causes of application errors and repairing them.
•Work with appropriate teams to plan for and execute routine application support/maintenance activities
•Adhere to all documented Incident, Service Request and Problem Management processes
•Repair Application Software code, and correct any Incidents, Problems and/or Application Software defects
•Restore Services and resolve Application Incidents and Problems that require database, Application code and/or operational modifications
•Coordinate with 3rd Party Suppliers that have responsibility for Incident and Problem resolution related to their developed application software
•Update user, system, and operations documentation based on the Incident or Problem and error correction as necessar
Requirements
•Strong knowledge is Application Support and Maintenance
•Technical Support knowledge with ITIL Service Management process
•Software Programming and scripting experience in ColdFusion C#, .NET, Python, ColdFusion, Oracle PL/SQL and Windows/Linux scripting
•Experience as application developer
•In-depth knowledge of programming for diverse operating systems (Windows & Linux) platforms
•Excellent understanding of software design and programming principles
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Email Alert for Application Support Analyst jobs in Bethpage, NY, United States
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