Software Engineer III - Application Support_

Plano

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

**Job responsibilities:**

+ Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

+ Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems

+ Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

+ Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

+ Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

+ Contributes to software engineering communities of practice and events that explore new and emerging technologies

+ Managing and troubleshooting production issues and incidents

+ Should have an SRE mindset to identify and reduce TOIL using effective automation

+ Adds to team culture of diversity, equity, inclusion, and respect

**Required qualifications, capabilities, and skills:**

+ Formal training or certification on software engineering concepts and 3+ years of applied experience

+ Hands-on practical experience in system design, application development, testing, and operational stability

+ Hands on experience with production support

+ Proficient in coding in one or more languages Java, Python, or .Net

+ Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

+ Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

+ Apply software and infrastructure engineering skills to run, maintain and improve service / product against established Service Level Objectives: availability, performance, change management, capacity management and improvement of monitoring and diagnostic platforms.

+ Intermediate troubleshooting skills using Linux, Windows and AWS Platforms

+ Knowledge of one or more production monitoring tools (Geneos, Cloudwatch, Dynatrace, etc.)

+ Effective verbal and written communication skills

**Preferred qualifications, capabilities, and skills:**

+ Intermediate experience with Databases (Oracle, SQL Server and PostGres)

+ Knowledge of scheduling tools like Autosys or Control M

+ Intermediate skills with automation using Shell, PowerShell or Python

+ Knowledge of Certificate Management and SFTP Configuration basics

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans