Strategic Account Manager

San Francisco, CA, United States

[Full Time] Strategic Account Manager at Ridecell (United States) | BEAMSTART Jobs Strategic Account Manager Ridecell United States

Date Posted

30 Aug, 2022

Work Location

San Francisco, United States

Salary Offered

Not Specified

Job Type

Full Time

Experience Required

6+ years

Remote Work

Yes

Stock Options

No

Vacancies

1 available

Want to work with the world’s leading companies to help them digitize their fleets and launch new mobility start-ups? Does picturing yourself on a high-performance team working alongside colleagues with diverse backgrounds as start-up entrepreneurs, new mobility services operators, and management consultants from top firms like McKinsey, PWC, and E&Y sound exciting? Then check out this unique opportunity at Ridecell!

Ridecell has a long history of innovation in the mobility space, from the early days of running the Summon ridesharing service in San Francisco; to powering the carsharing platforms for mobility service operators like Gig Car Share from AAA, and KINTO mobility services by Toyota Sweden; to more recently expanding into digitization solutions for large scale fleets with operators like Penske. Ridecell is headquartered in San Francisco with offices in Madrid, Paris, Berlin, and Pune India.

The Strategic Account Manager will manage and optimize key account(s) in the Enterprise channel to drive customer account growth and ongoing customer engagement and retention. This role reports to the Senior Director of GTM and Customer Launch and will work closely with our Customer Success, Customer Support, Product, Analytics, Finance, and Development teams.

What you will do:

Relationships : Develop relationships with key stakeholders in the customer account, ideally achieving the status of a Trusted Advisor

Expertise : Become an expert in Ridecell's solutions, our partners’ solutions, and our customer's business in order to: Develop a clear Point of View on how Ridecell can best help the customer achieve their business goals

Develop a clear Point of View on how Ridecell can best grow our revenue

Planning : Develop an account plan that is aimed at achieving both the customer’s and Ridecell’s growth objectives

Execution : Execute the plan: Respond to customer "Feature Requests" by understanding the customer’s underlying business need, helping them clarify their priorities, and collaborating with the Ridecell Product team to define solutions

Proactively promote adoption of Ridecell product extensions and new solutions

Help in setting and negotiating contract pricing and terms

Support : Serve as the customer’s Single Point of Contact: Assist our Customer Support team in developing our response to any significant technical issues by taking into account customer specific considerations and serving as the face of Ridecell

Respond to customer "How To" requests by demonstrating to customer functional leaders what they can accomplish with our current platform

The outcomes you will achieve:

Strong relationships, as evidenced by customer stakeholders’ willingness to provide glowing references to potential customers, partners, and investors

Strong contributions to the account's success, as evidenced by acknowledgement from their senior executive that Ridecell played a key role in helping them achieve their business objectives

Strong growth in Ridecell's Annual Recurring Revenue through expansion of the scale of the account's operations and their adoption of new Ridecell solutions

Required Qualifications:

Minimum of 5 years’ experience in account management or business development, B2B or direct-to-consumer marketing, and/or project management in technology, software, financial, utility or information services industry.

Minimum 2 years in a B2B account management role

Solid project management skills and experience managing large enterprise customers and agile cross functional account teams.

Highly organized, detail-oriented with the ability to prioritize and respond quickly in an ever-changing environment.

Proven track record of focusing on solutions, key metrics and results, propelled by positive can-do attitude, energy and entrepreneurial spirit to achieve financial success.

Data driven and comfortable working in a data intensive environment.

Proven ability to establish productive working relationships at all levels and influence change with internal and external business partners.

Ability to maintain good balance of strategic vision and tactical implementation.

Strong professional ethics and impeccable personal integrity.

Strong verbal, written, presentation and interpersonal skills.

Strong working knowledge of Excel and PowerPoint.

Bachelor’s Degree from top university, preferably in technology or business

Bonus Qualifications:

Practical working knowledge of multi-channel consumer marketing strategies with an emphasis on direct to consumer marketing and online/interactive campaigns.

Overall understanding of transportation/ mobility as a service business

Experience in optimizing fleet operations

Management consulting experience

MBA or MS

But, the real perks are:

Challenging and fun work - you'll never have a boring day

World-class team that thrives working collaboratively and solving challenging problems

The opportunity to use data and technology to build the future of fleet automation and mobility

Ridecell is not only committed to building our own diverse and inclusive company, we celebrate our differences and actively work with all Ridezillas in achieving their career ambitions in the broader ecosystem. We are an equal opportunity employer and encourage all applicants to apply, no matter your race, religion, sex, national origin, sexual orientation, age, disability, gender identity, or gender expression. If we can do anything to improve your application and interview process, please let us know!

To all recruitment agencies: Ridecell does not accept unsolicited resumes. Please do not forward resumes to Ridecell employees. Ridecell is not responsible for any fees related to unsolicited resumes.

About Ridecell Fleet Transformation Cloud-Automate to Maximize ???? usage &… Company Size: 51 - 250 People Year Founded: 2011 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job

More Full Time Jobs Senior Technical Support Engineer (Remote) Mountain View

Full Time

Software Engineer (Web3) Los Angeles, CA

Full Time

$120000 - $190000 yearly

Lead Software Engineer Los Angeles, CA

Full Time

$150 - $210000 yearly

Lead Software Engineer Los Angeles, CA

Full Time

$150 - $210000 yearly

Retail Buyer Birmingham, AL

Full Time

More Companies Hiring Karate Labs United States

NimbleRx United States

Respaid United States

Automat (formerly lasso) United States

Spruce Systems United States

BEAMSTART brings you the latest news, databases, and jobs from all around the world on startups, technology, and business. Stay updated with industry news, plug-in to exciting community events, and discover incredible career opportunities with the world's most innovative companies.

Discover Jobs Full Time

Part Time

Contract

Internship

Volunteer

Companies

Candidates

Post a Job

For Recruiters

Our Company News

Jobs

Database

About Us

Download App

More

© Copyright 2023 BEAMSTART . All Rights Reserved.

#J-18808-Ljbffr