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Pyramid Global Hospitality
New York, NY, United States
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee de
Job Source: Pyramid Global HospitalityCourtyard Montvale
MONTVALE/New Jersey/US
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footpri
Job Source: Courtyard MontvaleCrescent Services
Newark, NJ, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of t
Job Source: Crescent ServicesAimbridge Hospitality
College Point, NY, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
Job Source: Aimbridge HospitalityThe Mark
New York, NY, United States
$30 per hour Must have an upbeat, warm and positive attitude. Embody a passion for delivering impeccable service to all guests. Desirous of learning and growing professionally. Perform quality work within deadlines with or without direct supervision Interact professionally with other employees, customers and suppliers. Work effectively as a team c
Job Source: The MarkCipriani
New York, NY, United States
POSTION: FRONT DESK AGENT FLSA DESIGNATION: NON-EXEMPT POSITION REPORTS TO: HOTEL MANAGER SALARY RANGE: $26.00 -$28.00 per hour POSITION PURPOSE: The Guest Service Ambassador will communicate with guests looking to make or cancel hotel reservations. They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment inf
Job Source: CiprianiSpire Hospitality
Park Ridge, NJ, United States
Job Overview: To answer telephone inquiries in a friendly and courteous manner, employ sales. techniques in order to secure and process reservations for guest accommodations in a timely manner. consistent with high standards of quality. Responsibilities and Duties: •Answer the telephone and greet prospective guests in a friendly manner using cle
Job Source: Spire HospitalityCourtyard Atlantic City
Atlantic City, NJ, United States
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footpri
Job Source: Courtyard Atlantic CityNew York, NY, United States
** Front Desk Agent**
Business Unit: The Peninsula New York Location: New York The Front Desk Agent is responsible for elevating the guest experience, following all hotel policies and procedures, and executing the standards of the hotel. Responsible for settling guest accounts in a manner that is consistent with the standards and policies of The Peninsula Hotel.
**Key Accountabilities:**
* Providing world class and personalized service to all guests by providing a warm and friendly welcome to all guests checking in and throughout their stay.
* Responsible for greeting and registering guests, assigning rooms, escorting guest to rooms and arranging for check-out in accordance with hotel procedures, while meeting guest expectations.
* Provide general information and assistance to guests to ensure needs and requests are consistently met.
* Escort guest to rooms, providing a hotel overview / orientation and arrange for check out in accordance with hotel procedure.
* Ensure correct reconciliation of funds at the end of each shift reporting any discrepancies to Manager on duty as soon as possible.
* All reception administrative duties such as updating client profiles, filing registration cards, emails, and monitoring of faxes.
* Adhere to all Peninsula New York guest service standards.
* Deal with client feedback and complaints professionally and quickly, involve Manager on Duty as appropriate.
**General Requirements :**
* A Bachelors Degree in Hotel Management, Hospitality, Business Administration, or a related field is preferred.
* At least one year of previous hotel experience, preferably in the luxury market.
* Must possess excellent interpersonal communication and organizational skills, be able to work well under pressure with a variety of people, handle multiple tasks simultaneously, and understand and work well with cash and basic accounting principles.
* Must possess an aptitude for guest service and have a cheerful, positive attitude.
* Must be fluent in English, and fluency in at least one foreign language is preferred.
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.
**About The Peninsula New York**
Superbly situated on Fifth Avenue in the heart of Manhattan, The Peninsula New York is set in one of the citys most prestigious shopping, entertainment and cultural districts, just a few blocks from Central Park. Since its debut in 1988, the hotel has exemplified exquisite service, heritage, and attention to detail.
Requisition ID: 31701
**Job Segment:** Hotel Reception, Hospitality
Email Alert for Front Desk Agent jobs in New York, NY, United States
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