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Summit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Aquarian Holdings
New York, NY, United States
Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retiremen
Job Source: Aquarian HoldingsHealth Recovery Solutions
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This internship o
Job Source: Health Recovery SolutionsFusco Personnel, Inc.
New York
Job Description Job Description Computer Support Specialists New York, NY – Long-Term Contract 100% On-Site Fusco Personnel is actively recruiting for Computer Support Specialists to join our client located in the New York, NY area. This is a full-time, long-term contract opportunity. The ideal candidate will have prior experienc
Job Source: Fusco Personnel, Inc.Health Advocates Network
New York, NY, United States
Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in New York, NY. These are registry positions with our company. Pay Rate: $24 / hour Shift details: M-F 8am-4pm or 10am-6pm Job Duties This may include such activities as: Work on service desk shared mailbox, reply to emails, create tickets in ti
Job Source: Health Advocates NetworkIIT, Inc.
New York, NY, United States
If you are unable to click on links above to submit resume, you may email your resume to [email protected] Subject= IIT Career Site/Resume for JobID=15269 (Computer Support Specialists) in New York NY 10004 (SJU) Estimated Length: 12 months M-F, 37.5 hours per week Requirements Job Description/Duties The Business Requirements Analyst’s role is to
Job Source: IIT, Inc.Datrose
New York, NY, United States
Job Description Job ID#: 24713 Job Category: Information Technology Position Type: Contract/W-2 Duration: 1 year Shift: Multi Shifts Job Title: Help Desk Technician Pay rate: $23/hr Shift: 8am-4pm or 10am-6pm Our Client: Our client is the New York State Office of General Services (OGS) and they are seeking a Help Desk Technician for
Job Source: DatroseNew York, NY, United States
Overview
The IT Support Specialist at Fila USA IT is pivotal in ensuring seamless desktop and laptop configurations. This role demands adaptability, strong interpersonal skills, and a commitment to efficient problem-solving. Engage with a diverse range of technologies to address support incidents, challenges, and requests from the business. Address support queries through email and/or our ticketing system, articulating solutions in both technical and layman's terms.
Hybrid: Four (4) days per week in-office, One (1) day remote
Responsibilities
Configure and support PCs, telephone systems, wireless networks, and related peripherals in line with departmental standards.
Address end-user software and hardware challenges, offering training to new users and escalating complex issues as necessary.
Oversee the installation of computers, printers, and device accessories.
Utilize the Helpdesk ITSM for precise asset management, maintaining up-to-date information for all IT assets.
Assist in setting up conference rooms for screen connections.
Address LAN access and connectivity challenges for end-users, escalating when necessary.
Draft instructional documents and videos detailing IT procedures and applications.
Deploy application/software updates to Windows/Mac devices through Intune and Kandji.
Integrate sustainability into processes, standard operating procedures, and business practices.
Offer guidance to peers regarding incidents and clearly document technical issues for end-users.
Respond promptly to time-sensitive challenges.
Ensure support adheres to agreed service levels and departmental guidelines, using the ticketing system for accurate service request documentation.
Be available for after-hours support for end-users.
Undertake any other duties as assigned.
Qualifications
A minimum of one year of experience in IT-related helpdesk/desktop support.
A college degree in Information Technology & Services or a related field.
Strong customer service skills, both in-person and digitally.
Exceptional communication skills, problem-solving acumen, and technical writing ability.
Comprehensive understanding of computer support and troubleshooting.
Familiarity with troubleshooting for Windows and MacOS.
Desirable Experience
Support for Microsoft products – AD/AAD, Office/M365, Windows 10, Windows Servers.
Support for Apple products – MacOS, iOS, apps.
Foundational knowledge of general networking.
Familiarity with remote management solutions.
Experience with ITSM and help center solutions.
Knowledge of Powershell/scripting.
Experience with PRTG.
Troubleshooting skills for desktop applications like Adobe Creative Suite and LogMeIn.
Experience with Intune
Experience with Kandji
Salary Range: $55,000-65,000
*At FILA USA, actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.
Email Alert for IT Support Specialist jobs in New York, NY, United States
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