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Summit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Health Recovery Solutions
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This internship o
Job Source: Health Recovery SolutionsTop Prospect Group
New York, NY, United States
If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team. FT-Direct Hire On-Site in NYC $65-70K plus Benefits Must have previou
Job Source: Top Prospect GroupAxelon
New York, NY, United States
6 mth assignment. Mon- Fri weekends as needed. Req 1+ year of tech support exp. in tech support role. Must have strong customer service skills, good communication. Ability to learn quickly and new technologies. Work in a team environment as well as being self-motivated. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deplo
Job Source: AxelonColonial Surety Company
Woodcliff Lake, NJ, United States
IT Support Specialist ** local candidates only ** About Us Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated A Excellent by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for smal
Job Source: Colonial Surety CompanyArmy National Guard
Yonkers, NY, United States
Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain a
Job Source: Army National GuardMoo IT Solutions
Totowa, NJ, United States
Company Description Moo IT Solutions is a premier high-level technology consulting and Managed IT Service provider serving NJ, NY, PA, FL and CT. Our diverse client base allows us to find the enhanced median, delivering your goals and saving your business money. Moo IT Solutions is a full-service computer hardware/software reseller, installer, main
Job Source: Moo IT SolutionsNew York, NY, United States
Aquarian
Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions.
After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retirement income and reinsurance solutions for millions of people. Aquarian Investments deploys capital into opportunities that yield attractive risk-adjusted returns with downside protection for its clients.
Aquarian's approach combines a wide and holistic view of the investment landscape with incisive decision-making and deep investing acumen. The company invests across the capital structure and creates tailored financing solutions that enable high-quality companies to grow and evolve.
Aquarian is an ideal environment for those driven to make a lasting impact on long-term investing. We value diverse perspectives and believe aligning employee incentives with the firm's performance is essential to the business's success. We offer people an opportunity to build together and be a part of something bigger than themselves.
The Role
Aquarian Holdings is looking for an exceptional individual to join our team as an IT Support Specialist. This role is responsible for providing technical support and managing the services of our external IT service provider. In collaboration with leadership and the service provider, the specialist maintains and evolves the hardware and software infrastructure ensuring that business needs are met. The ideal candidate is a technically knowledgeable, resourceful, problem solver who demonstrates high attention to detail and an ability to proactively manage and track large scale projects as well as day-to-day tasks.
Specific responsibilities of the role include:
Act as a main point of contact for on-site IT questions
Work with IT service provider to provide ongoing troubleshooting, customer service, and IT support for all employees
Provide guidance and support to users on basic software applications, system access, and IT policies
Educate users on best practices for data security, password management, and general IT-related topics
Perform administrative tasks in various systems (Office365, phone system, etc.)
Provide direction to IT service provider for configuration and deployment of laptops and peripherals for new hires
Conduct the IT onboarding session with new hires
Maintain asset inventory and procure new hardware as needed
Solve hardware logistical concerns as needed
Maintain and troubleshoot A/V meeting and conferencing equipment
Assist with IT security protocols and execution as directed
Assist with testing and deploying new software tools and solutions
Train users on new or updated hardware and software
Execute, develop, and maintain documentation
We desire the following qualities in all candidates:
Experience with troubleshooting desktop PC hardware such as monitors, laptops, and peripherals
Familiarity with IT office equipment, networking, firewalls, and AV integrations.
Experience troubleshooting and managing Microsoft Office 365, Windows 10, Apple iPhones, and Azure Cloud and active directory
Fundamental understanding of cyber security and IT risk management
Effective communication skills, both verbal and written, with the ability to convey technical information to non-technical user
Excellent problem-solving and troubleshooting skills with a logical approach to issue resolution
Comfortable troubleshooting and supporting Tier 1 through Tier 3 incidents
Strong customer service orientation and ability to support executive team members with professionalism and empathy
Ability to quickly learn and integrate new concepts and 3rd party software tools (i.e. MS Office, SaaS, Zoom, Cisco AnyConnect)
Proven ability to prioritize and work independently for assigned tasks as well as working collaboratively in a team environment
Proven experience managing IT projects, including project planning, execution, and delivery within scope, schedule, and budget constraints.
Demonstrated ability to lead/mentor/manage team members utilizing coaching techniques and driving teams performance.
Education and Experience:
Bachelor's degree in computer science, information technology or a related field required
5+ years of related work experience
Email Alert for Information Technology Support Specialist jobs in New York, NY, United States
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