Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Zen Educate Limited
Chicago, IL, United States
Location: Chicago. Remote start, hybrid shortly as we grow the team in Chicago. Type: Full-Time Salary: 50,000 - 70,000 About Zen Educate: Zen Educate is a technology company that helps match schools with temporary teaching staff (Substitute teachers, Paraprofessionals, etc.) Our mission is to change the world of education recruitment. School
Job Source: Zen Educate LimitedMongoDB
Chicago, IL, United States
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoD
Job Source: MongoDBGTreasury
Chicago
Job Description Job Description Salary: Customer Success Manager (US, remote) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visib
Job Source: GTreasurymonday.com
Chicago, IL, United States
Senior Customer Success Manager at Monday.com in Chicago, IL The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are a
Job Source: monday.comSpotOn, Inc
Chicago, IL, United States
We are looking for an Associate Client Success Manager to join our Customer Success team. This individual will be responsible for providing exceptional support to restaurant accounts by identifying customer needs, resolving issues and providing solutions to common workflows. Responsibilities: Manage difficult merchant issues and create proactive
Job Source: SpotOn, IncBenchmark Analytics
Chicago, IL, United States
Description Who We Are: Dedicated to making a difference in law enforcement agencies across the U.S., our mission is to transform policing by elevating officer performance with a preventative-based early intervention system. Driven by data science and powered by machine learning, our offering analyzes officer performance data in order to identify
Job Source: Benchmark AnalyticsAttackIQ
Chicago, IL, United States
Company Description AttackIQ is the leading provider of breach and attack simulation products for cyber security control validation. Our products provide visibility into security program's performance with clear data-driven analysis and mitigation guidance. We offer products for enterprises of all sizes, including Enterprise, Ready!, and Flex. Our
Job Source: AttackIQRiverside Insights
Chicago, IL, United States
As a Clinical Customer Success Manager at ImPACT Applications, your primary responsibility is to ensure the satisfaction, adoption, and retention of our clinical customers. By proactively engaging with a larger customer base, understanding their needs, and helping them maximize the value of our products, you play a vital role in driving customers,
Job Source: Riverside InsightsChicago, IL, United States
Full Time position in Chicago , IL or Remote
posted 2/8/2021
AtPredictive Sales A.I., we are inspired by our customers every day and seek tounderstand how we can better improve their lead generation needs. For our CustomerSuccess Manager role, we are looking for passionate, people-centric new teammembers who find great pride in generating success and growth for their clients.This team member will have a keen eye for detail as both a subject matterexpert on PSAI and its full suite of tools as well as a digital marketing coacheducating our clients on the best strategies to continue driving theirsuccesses. Similarly, this new team member will have a natural talent forbusiness development in helping us grow our client relationships and theservices that we provide for them. If helping clients to continue achievingsuccess is your passion, feel free to read on!
Responsibilities
AsPSAI’s Customer Success Manager, you will:
Becomea subject matter expert on our PSAI software as well as help to educateour clients on how to use PSAI to achieve optimal results
Coachour clients on executing paid media campaigns (primarily with Facebook) including but not limited toaccount setup, strategy development, as well as regularly meeting withclients to review results and recommend new strategies as their needsevolve
Evaluatekey metrics and, in turn, implement strategies that will improve clients’ experienceswith our software
Workhand-in-hand with cross-functional team members to improve overall clientperformance
Calculateand report on our customer’s return on investment and other essentialKPI’s
Workon behalf of our clients to create mutually beneficial partnerships with otheronline entities and businesses
Actas the champion of the PSAI platform by retaining client accounts as well asupselling new opportunities and programs within Spectrum/ PSAI to our existingclients.
SomeCharacteristics That Define You
Asa Customer Success Manager at PSAI, you will wear many different hats in orderto properly manage our clients’ needs and grow their businesses. Here are justa few different things that will define you:
Organized. You will bein charge of multiple different accounts and multiple different projectswithin those accounts. In order to yield the best results for yourclients, you need to keep those projects organized and manage your timeeffectively.
Peopleperson. Youlive to make your clients smile and understand how to handle them properlywhen you don’t.
ActiveListener. To talk thetalk is a prized skill, but so is listening. We want you to treat this positionlike a consultative process, one in which our customers have a problem and wehave their answer. That means you must be able to sit back and listen to theissues our clients are having in order to truly understand the products andservices that will solve them.
Self-Starter. Taking initiative and finding newsolutions to complex problems is the name of the game here at PSAI. Utilizingyour self-starter/ strategic mindset will help you and your clients go far.
Leader. You will be responsible forleading your clients and their continued success through the tools we provide.Similarly, you will help to guide your colleagues down a similar path tosuccess as well.
Analytical. In order to solve problems andbuild innovative new solutions for our clients, it is essential that you knowhow to take an idea and analyze it from all of its angles.
RequiredSkills and Experience
We’relooking for Customer Success Managers who have:
ABachelor’s Degree in marketing, business, or a related field
Knowledgeand firsthand experience with the search marketing industry
Atleast 2 years of professional Paid Social experience (Facebook preferred)
Experiencewriting and testing paid ad campaigns
Experience with Facebook Ad Manager and Facebook Business Manager
Exceptionalcommunication skills, both verbal and written
Experiencein dealing directly with clients, ideally B2C clients
Familiarityand prior experience with Content Management Systems. Prior work withWordpress a big plus.
Afundamental understanding of HTML and CSS a plus
Beingthe dynamite Customer Success Manager that you are, we understand that in orderto stay fresh all day you need a good work-life-play balance. To make surethat’s possible this full-time position comes with a highly competitive salaryand unparalleled benefits including:
Retirementplanning & company matching
Astate-of-the-art office environment
Paidcontinuing education
Casualdress code
Free-Lunch-Friday
Companysponsored parties and group activities outside of the office
Applyfor our Customer Success Manager position and feel your impact with Spectrum/PSAI today!
Apply for Customer Success Manager
Complete Online Application Please complete the application below to apply for Customer Success Manager at PSAI.
Resume files accepted .pdf, .doc, .docx, and .txt
#J-18808-Ljbffr
Email Alert for Customer Success Manager Chicago IL or Remote jobs in Chicago, IL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.