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Applications and Support Engineer - Process Burners

Stamford, CT, United States

The Process Burner Applications & Support Engineer will focus on technical support and sales within the EMEA region, through applications solutions, proposals creation, technical support (both office and customer facing) and through supporting process burner sales. The applicant will engage both end users directly through revamp / retrofit enquiries, along with EPC engagement when required.

In this role you will work with, and report to our Process Burner Director based in Stamford, whilst also aligning with our Technical & Sales personnel based in the UK and Tulsa, USA offices.

Primary duties:

Applications solutions into proposal creation - Revamp / Retrofit / Capital / Aftermarket (Analysis of the requirement and understanding of technical capabilities, into composition of accurate and detailed proposals in a timely manner to meet the customers expectation).

Composition of cost estimates - tied to a market-based sales

End user technical support - to involve also face to face interaction at the customers'

Close engagement with the projects team to ensure optimal

Close interaction with the Process Burner / Design teams to fully understand both new product development and the existing technology

Commercial awareness to optimise the proposal potential.

Travel to customers' facilities to present, discuss and negotiate

Respond to Zeeco's customers and internal product groups, ensuring their needs are being supported as well as clearly

Build relationships with complementary suppliers and service groups to assist our customers and grow Zeeco business through strategic

Ensure Zeeco are on the vendor list for all Zeeco

Travel to customers' facilities to trouble-shoot equipment problems if

Perform other duties as may be assigned that are based on appropriate skills and

The person:

Degree in Engineering or suitable experience/

Proven technical business development

International customer experience and enjoys travelling on an intermittent

Proven strong plant, petrochemical and/or refinery

Must have good Microsoft

Good interpersonal skills, confident and

Good technical sales and negotiating

Customer

Excellent communicator, negotiator and team

Resourceful, well organised, highly dependable, efficient and detail

Able to use initiative and make decisions autonomously but with attention to

The successful candidate must live within a 1-hour commute of the Stamford office, be able to drive and have their own form of transport.

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