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Sunsational Swim School
San Diego, CA, United States
About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by provid
Job Source: Sunsational Swim SchoolEppendorf SE
San Diego, CA, United States
Your challenges The Customer Success Specialist is part of the Americas Account Management for eLabNext division and is responsible for supporting regional sales and support activities You will bring an unmatched level of customer support, driving a delightful platform experience and ultimately customer success, you are a hero for our customers Ass
Job Source: Eppendorf SETaxGlobal
San Diego, CA, United States
Company Description TaxGlobal is an AI-powered platform that connects clients with tax service professionals all over the world. Our mission is to be the only destination for all tax needs globally, connecting every individual to the right tax expert for success. We are the #1 destination for everything taxes with over 90,000 tax and accounting fir
Job Source: TaxGlobalEppendorf Group
San Diego, CA, United States
Your challenges The Customer Success Specialist is part of the Americas Account Management for eLabNext division and is responsible for supporting regional sales and support activities You will bring an unmatched level of customer support, driving a delightful platform experience and ultimately customer success, you are a hero for our customers As
Job Source: Eppendorf GroupSunsational Swim School
San Diego, CA, United States
About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by provi
Job Source: Sunsational Swim SchoolKuraray America, Inc.
San Diego, CA, United States
Company Information Are you passionate about enriching the lives of children? Then join Peachjar! We are helping schools connect parents to their community so their children have a better future. We pioneered theshift to cloud-based flyer distribution, and today we’re delivering the nextgeneration of mobile and cloud technologies that help school d
Job Source: Kuraray America, Inc.Splunk
San Diego, CA, United States
years of experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, and or start-up companies Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention Proven ability to
Job Source: SplunkArgen Corporation
San Diego
Job Description Job Description Customer Success Representative Monday – Friday, 7:30am - 4:00pm About Us At Argen, we’re in the business of creating healthy, confident smiles one case at a time. Argen is a global leader in dental manufacturing with headquarters in San Diego, CA, subsidiaries in Canada, Germany, UK, and China, and
Job Source: Argen CorporationSan Diego, CA, United States
Are you someone that enjoys solving problems and helping others? Do you value process fulfillment and efficiency? If so, you may be the ideal candidate for Appstar's Customer Success Specialist . This individual provides critical value to the operations team by supporting merchants with a variety of needs while assisting with vital processes of the department. The ideal candidate for this role is detail and solution oriented with a white-glove service approach. They value productivity and work with a sense of urgency and ownership.
What you do:
Facilitate the new client onboarding process with precision and efficiency, including:
Processing and submitting customer applications, communicating obstacles or challenges with our sales team, and ensuring all applications are addressed in a timely manner with minimal rejections.
Quality controlling and reviewing all new customer applications for accuracy, pricing, and compliance.
Placing outbound calls to merchants to obtain additional documentation or fulfill other requirements.
Answer incoming calls and respond to emails from merchants and consultants in a timely and courteous manner, providing excellent service during all internal and external customer interactions.
Complete varied, detailed, and time-sensitive processes, while corresponding with multiple departments, to resolve merchant account issues.
Act as a resource to all partners, sales channels, vendor partners, and customers.
Contact customers regarding their experience with Appstar ensuring every merchant has the best experience possible.
Provide assistance to other team members as needed.
The skills you bring to Appstar:
Excellent phone and typing skills.
Expert attention to detail when reviewing and submitting documents.
Top notch communication skills, with the ability to successfully gather and disseminate information to and from a variety of stakeholders.
Excellent math skills for determining pricing and reviewing customer statements.
Ability to work independently and collaboratively with accuracy and efficiency.
Sense of pride in a job well done.
A willingness to accrue and share in-depth and technical knowledge.
Ability to speak Spanish fluently (preferred but not required).
Your Knowledge & Experience:
Bachelor's degree with emphasis on business or operations preferred.
Proven track record of problem solving and independently managing processes or workflow.
Proficiency in software systems and experience with Microsoft Suite.
Previous operations and/or customer service experience.
What we offer:
Competitive salary: $25 - $30/hour (DOE)
Full Benefits- Medical, Dental, Vision, 401K, and vacation time
Extensive paid training and on-going support
Advancement opportunities – We promote from within!
Culture of respect, inclusivity, and growth
Appstar is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability or veteran status.
About Appstar
We engage with small businesses to provide personalized technology solutions to help them achieve their goals. We do this by fostering a culture of respect, transparency and excellence for our employees and our customers. After 20 years of serving small businesses and entrepreneurs, we understand the challenges and opportunities and embrace the journey. Our core values of Integrity, Respect, High Performance, Responsible Growth and Ownership are what guide us through our everyday interactions with customers, partners, and team members.
Joining us is more than saying "yes" to a new opportunity. It's discovering a career that's challenging, supportive and inspiring. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now.
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Customer Success Specialist jobs in San Diego, CA, United States
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