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Sunsational Swim School
San Diego, CA, United States
About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by provi
Job Source: Sunsational Swim SchoolAppstar
San Diego, CA, United States
Are you someone that enjoys solving problems and helping others? Do you value process fulfillment and efficiency? If so, you may be the ideal candidate for Appstar's Customer Success Specialist . This individual provides critical value to the operations team by supporting merchants with a variety of needs while assisting with vital processes of the
Job Source: AppstarSunsational Swim School
San Diego, CA, United States
About Us : Sunsational Swim School is the nation's largest on-demand provider of private swim instruction at home and community pools. We were founded in 2009 and are a rapidly growing family-owned company serving 40 metro areas with over 2000 Sunsational swim instructors nationwide. We make learning to swim convenient, effective and fun by provid
Job Source: Sunsational Swim SchoolEppendorf Group
San Diego, CA, United States
Your challenges The Customer Success Specialist is part of the Americas Account Management for eLabNext division and is responsible for supporting regional sales and support activities You will bring an unmatched level of customer support, driving a delightful platform experience and ultimately customer success, you are a hero for our customers As
Job Source: Eppendorf GroupTaxGlobal
San Diego, CA, United States
Company Description TaxGlobal is an AI-powered platform that connects clients with tax service professionals all over the world. Our mission is to be the only destination for all tax needs globally, connecting every individual to the right tax expert for success. We are the #1 destination for everything taxes with over 90,000 tax and accounting fir
Job Source: TaxGlobalEppendorf SE
San Diego, CA, United States
Your challenges The Customer Success Specialist is part of the Americas Account Management for eLabNext division and is responsible for supporting regional sales and support activities You will bring an unmatched level of customer support, driving a delightful platform experience and ultimately customer success, you are a hero for our customers Ass
Job Source: Eppendorf SEMultifamily Utility Company
San Diego
Job Description Job Description Are you passionate about client satisfaction and relationship building? We're seeking a Client Success Specialist to join our team and work closely with Implementations, Sales, and Operations. In this role, you'll manage client relationships, address issues proactively, and ensure client retention and growth. Int
Job Source: Multifamily Utility CompanyTrigenx, LLC
San Diego, CA, United States
Hybrid/Remote Position In this role you will: Own customer relationships, acting as their primary point of contact and trusted advisor Define customers' business objectives, challenges, and requirements to identify value-added solutions and upsell opportunities Develop and deliver training and educational materials to help customers maximize the
Job Source: Trigenx, LLCSan Diego, CA, United States
Company Information
Are you passionate about enriching the lives of children? Then join Peachjar! We are helping schools connect parents to their community so their children have a better future. We pioneered theshift to cloud-based flyer distribution, and today we’re delivering the nextgeneration of mobile and cloud technologies that help school districtsrevolutionize the way they deliver information to parents.
Peachjar is an ed-tech company boasting a professional, fun and supportive environment where success is celebrated! Although the company is headquartered in beautiful San Diego, the following position is remote within the U.S.
We areseeking an enthusiastic, career-focused full time Customer SuccessSpecialist who is business savvy and able thrive in a fast paced, team-orientedenvironment. In this role, you will be relied upon to interact with allcustomers through various communication channels and provide fanatical supportand expertise regarding all things Peachjar to optimize the customerexperience.
Major Responsibilities
Effectively engage customers through inquiry response andproactive outreach to demonstrate the product and present methods for optimaluse.
Responsible for meeting or exceeding assigned goals forcustomer inquiry response and proactive engagement through phone, email, andchat communications.
Respond to all customer inquiries in a timely andprofessional manner that align with the organizational objective of providingfanatical customer support.
Develop a trusted advisor relationship with all customersthrough phone, email, chat communications and assist in developing the optimalsolution for their needs; requires upsell ability.
Ensure 100% customer satisfaction with all current and prospectivecustomers by resolving inquiries in a timely and efficient manner that buildstrust and loyalty.
Ensure all info in Salesforce CRM is accurate andup-to-date and provide feedback on user experience to help improve our system.
Perform additional duties as required.
Skills & Qualifications
High school graduate or equivalent required.
1 – 3 years of progressive customer support, accountmanagement, professional business experience required.
Must be available 7:30 AM - 4:00 PM Pacific Time Monday through Friday.
Typing 50+ words per minute required.
Proven experience in customer success, support, retention,and account management preferred.
Self-starter with ability to work independently and onmultiple initiatives simultaneously.
Excellent organizational, communication, and interpersonalskills.
Passion for helping customers and a strong attention todetail.
Technologically savvy with ability to learn quickly.
Ability to analyze problems and implement creativesolutions.
Proficiency with Salesforce CRM and Microsoft Office stronglypreferred.
The statements herein describe the general nature andlevel of work performed by those assigned to this classification. They are notintended to be an exhaustive list of all responsibilities, duties and skillsrequired.
Compensation & Benefits
Competitive compensation ($20.00 - $22.00 per hour) and benefits package includingMedical, Dental, Vision, STD/LTD, Employee Assistance Program, FlexibleSpending Accounts, life insurance, stock options, 401(k) and more.
Generous PTO and Holiday Pay
Employee Perks Discount Program
Employee Referral Bonus
Work from home stipend
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Customer Success Specialist - Remote Ok jobs in San Diego, CA, United States
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