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Wilson Language Training
Trenton, NJ, United States
Customer Support Specialist Department: Customer Experience Location: Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course enrollments, and assistin
Job Source: Wilson Language TrainingGenuine Cable Group
Philadelphia, PA, United States
**Description** Position Summary Join one of the fastest growing leaders in the Wire & Cable industry in our brand new customer support department! Our Customer Support Specialists work as a team to act as bridge builders for new and old accounts by directly working with customers and figuring out what we can do to best address their needs. In this
Job Source: Genuine Cable Group1925 Consulting LLC
Philadelphia, PA, United States
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be a
Job Source: 1925 Consulting LLCO’keefe Media Group
, NJ, United States
O’Keefe Media Group A celebrated American journalist and media innovator, James O’Keefe and his team is renowned for their impactful reporting that has inspired legislative reforms, led to official congressional inquiries, and the defunding of corrupt institutional programs. The OMG mission is to empower and equip a movement of thousands of citiz
Job Source: O’keefe Media GroupDealer Synergy
Audubon, NJ, United States
Looking for an exciting job opportunity? We're building an amazing company, and we want you to be a part of it! We're currently hiring a Client Success Specialist for our automotive training program in Audubon, NJ. We're seeking someone who enjoys helping others, has a creative mindset, and excels in communication skills. At Dealer Synergy, we emp
Job Source: Dealer SynergyValnet Freelance
Philadelphia, PA, United States
VALNET Inc, is currently searching for a Customer Support Specialist to assist with customer inquiries, report distribution and data entry into our systems! Our focus is on quality, NOT quantity when it comes to answering calls and ensuring client satisfaction. Our Customer Service department is staffed with knowledgeable, courteous individuals. C
Job Source: Valnet FreelanceDemant
, NJ, United States
Overview The Consumer Support Specialist will provide front-line phone and email support to consumers for Oticon hearing instruments, connectivity devices, and general support. Responsibilities Provide technical support and assistance to consumers on Demant hearing instruments and connectivity products Answer basic questions regarding Demant hea
Job Source: Demant1010data Inc
, NJ, United States
**Customer Support Specialist** **Customer Experience** - Delivery & Implementation - 355 ****1010data values:**** * Integrity: Doing the right things for the right reasons * Agility: Adapting and thriving in a dynamic environment * Teamwork: Combining our strengths to do amazing things * Passion: Channeling enthusiasm to drive excellence * Creativ
Job Source: 1010data IncBristol, PA, United States
Position Overview
We are seeking a motivated and skilled Customer Care Support Specialist to join our team. As a Customer Care Support Specialist, you will be the frontline interface between our company and our valued customers, providing exceptional technical support and assistance to ensure their seamless experience with our products/services.
Key Responsibilities
· Respond promptly and efficiently to customer inquiries via phone, email, chat, or other communication channels.
· Diagnose and troubleshoot technical issues reported by customers, providing accurate and timely solutions.
· Guide customers through step-by-step processes to resolve technical problems.
· Collaborate closely with other internal teams to escalate and resolve complex issues.
· Document customer interactions, issues, and resolutions using our CRM system.
· Occasional travel to customer locations for on-site troubleshooting, repairs and installations
· Identify recurring issues and contribute to the development of comprehensive solutions.
· Maintain a high level of product knowledge to effectively assist customers and offer proactive support.
Qualifications
· Previous experience in technical/customer support or a similar role.
· Previous experience installing and repairing video surveillance systems, alarm systems, networking equipment, etc. preferred
· Strong problem-solving skills and the ability to think analytically.
· Excellent communication and interpersonal skills.
· Patience, empathy, and a customer-centric approach.
· Ability to work independently and in a team-oriented environment.
· Certification or Diploma in electronics, networking or computer related field
· Installation of GATEKEEPER system hardware
· Valid Passport, Driver License and ability to travel considered an asset
Benefits
· Competitive salary package
· Health, dental, and vision insurance
· Opportunities for professional growth and development
· Collaborative and inclusive work environment
· Flexible work schedule
If you are passionate about technology, customer satisfaction, and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity to contribute to our company's success.
Customer Care Support Specialist jobs in Bristol, PA, United States
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