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CluePoints SA
King of Prussia, PA, United States
/ **Customer Support Specialist** ** King of Prussia , United States** **Summary** CluePoints is an innovative, fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring and utilize advance
Job Source: CluePoints SADealer Synergy
Audubon, NJ, United States
Looking for an exciting job opportunity? We're building an amazing company, and we want you to be a part of it! We're currently hiring a Client Success Specialist for our automotive training program in Audubon, NJ. We're seeking someone who enjoys helping others, has a creative mindset, and excels in communication skills. At Dealer Synergy, we emp
Job Source: Dealer SynergyAt Home Stores LLC
Willow Grove, PA, United States
Willow Grove, PA, United States Job Identification 15982 Locations 2620 Moreland Rd, Willow Grove, PA, 19090, US Posting Date 05/23/2023, 04:57PM Job Schedule Job Description $11.75-15.28/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team m
Job Source: At Home Stores LLCAt Home Group Inc.
Willow Grove, PA, United States
Job Description $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer’s experience. Key Roles and Responsibilities Pr
Job Source: At Home Group Inc.At Home Stores LLC
Willow Grove, PA, United States
Willow Grove, PA, United States Job Identification 15983 Locations 2620 Moreland Rd, Willow Grove, PA, 19090, US Posting Date 05/23/2023, 04:58PM Job Schedule Full time Job Description $14.25-18.53/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks
Job Source: At Home Stores LLCQuality Forensic Solutions
Philadelphia, PA, United States
Job Description Job Description Salary: $35-$45 Job description We're looking for someone friendly and helpful to join our team and assist our customers from home. Your main job will be to talk to customers over the phone, email, or chat and help them with any questions or problems they have. You'll need to be good at listening, solving problems,
Job Source: Quality Forensic SolutionsAt Home Stores LLC
Cherry Hill Township, NJ, United States
Cherry Hill, NJ, United States Job Identification 15223 Locations 989 CHURCH ROAD, CHERRY HILL, NJ, 08002, US Posting Date 08/07/2023, 05:55 PM Job Schedule Full time Job Description $15.50-18.15/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and d
Job Source: At Home Stores LLCGatekeeper Systems
Bristol, PA, United States
Position Overview We are seeking a motivated and skilled Customer Care Support Specialist to join our team. As a Customer Care Support Specialist, you will be the frontline interface between our company and our valued customers, providing exceptional technical support and assistance to ensure their seamless experience with our products/services.
Job Source: Gatekeeper SystemsPhiladelphia, PA, United States
**Description**
Position Summary
Join one of the fastest growing leaders in the Wire & Cable industry in our brand new customer support department! Our Customer Support Specialists work as a team to act as bridge builders for new and old accounts by directly working with customers and figuring out what we can do to best address their needs.
In this position, you will handle transactional type customers through tools and training provided through our robust training program to enable them to handle a high volume of customer needs throughout the day. This position provides a great roadmap for both experienced and entry level individuals to grow and succeed, and is a great fit for someone who is....
* Used to a team environment.
* A Great Communicator in person, phone, emails, video conference calls.
* A fast learner.
* Able to multi-task.
* Able to problem solve and make quick decisions.
* Willing to give input on process improvement needs.
* Able to meet or exceed a sales target.
What You'll Do
* Handles first level customer support.
* Works to process orders and/or satisfy customer needs.
* Proactively follows up on open opportunities.
* Works with leads (phone and email) to increase sales.
* Updates CRM contact database (HubSpot)
* Processes quotes for mostly stock material. Sourcing non-stocked material may be required.
* Meet and exceed target group metrics (i.e. phone calls handled, orders processed, line cards distributed, etc.)
What You Need to Bring
* Associates degree preferred.
* Sales experience and/or customer support experience preferred
* Experience with Salesforce or HUBSPOT CRM preferred.
* Must be used to fast paced, highly transactional work environment.
* Experience with metric driven work environment.
Allied Wire and Cable (AWC) is an ISO 9001:2016 and AS9100 certified stocking distributor and specialty manufacturer of electrical wire, electronic cable, heat-shrink tubing, and wire management products in the USA. AWC offers custom cable design and manufacturing, and value-added services that meet the unique needs of its customers, including custom-lengths, cut and strip, custom labels, striping, printing, and more. Over the years, the AWC family has expanded thanks to the dedication and industry knowledge of its employees. The company has been able to enjoy unprecedented growth, with the very same owners at the helm. AWC has also been recognized by the Inc. 5000 and Philadelphia 100 as one of the Fastest Growing Privately Held Companies, and consistently ranks on Electrical Wholesalings Top 200 Distributors list.
*Allied Wire & Cable provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*
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Customer Support Specialist jobs in Philadelphia, PA, United States
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