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Genuine Cable Group
Philadelphia, PA, United States
**Description** Position Summary Join one of the fastest growing leaders in the Wire & Cable industry in our brand new customer support department! Our Customer Support Specialists work as a team to act as bridge builders for new and old accounts by directly working with customers and figuring out what we can do to best address their needs. In this
Job Source: Genuine Cable Group1925 Consulting LLC
Philadelphia, PA, United States
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be a
Job Source: 1925 Consulting LLCValnet Freelance
Philadelphia, PA, United States
VALNET Inc, is currently searching for a Customer Support Specialist to assist with customer inquiries, report distribution and data entry into our systems! Our focus is on quality, NOT quantity when it comes to answering calls and ensuring client satisfaction. Our Customer Service department is staffed with knowledgeable, courteous individuals. C
Job Source: Valnet FreelanceAkkodis
Marcus Hook, PA, United States
Customer Support Specialist, IT - Onsite then Hybrid Opportunity (Boothwyn, PA, $37-$44k base salary) - POS / End User Hardware Company Our retail POS provider client is looking to hire an IT / customer support specialist to support their customers with: Printers, Document management tools, POS software / hardware, and more. This role would require
Job Source: AkkodisAt Home Stores LLC
Willow Grove, PA, United States
Willow Grove, PA, United States Job Identification 15982 Locations 2620 Moreland Rd, Willow Grove, PA, 19090, US Posting Date 05/23/2023, 04:57PM Job Schedule Job Description $11.75-15.28/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team m
Job Source: At Home Stores LLCAt Home Group Inc.
Willow Grove, PA, United States
Job Description $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer’s experience. Key Roles and Responsibilities Pr
Job Source: At Home Group Inc.At Home Stores LLC
Willow Grove, PA, United States
Willow Grove, PA, United States Job Identification 15983 Locations 2620 Moreland Rd, Willow Grove, PA, 19090, US Posting Date 05/23/2023, 04:58PM Job Schedule Full time Job Description $14.25-18.53/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks
Job Source: At Home Stores LLCWorkoo Technologies
Philadelphia, PA, United States
About the job Onboarding Customer Support Specialist Job Summary A Blueface onboarding & customer support specialist will have outstanding customer service skills and a focus on problem resolution. You will be responsible to engage with both direct and wholesale clients to assist in the Onboarding of their account to one of the many Blueface plat
Job Source: Workoo TechnologiesAudubon, NJ, United States
Looking for an exciting job opportunity? We're building an amazing company, and we want you to be a part of it! We're currently hiring a Client Success Specialist for our automotive training program in Audubon, NJ. We're seeking someone who enjoys helping others, has a creative mindset, and excels in communication skills.
At Dealer Synergy, we empower dealerships to sell more cars, more frequently, and with greater profitability. Our company culture thrives on transparency, and we live by the motto of "educate, entertain, and execute!" We value creativity, experience, and a genuine passion for what we do. We're seeking individuals who understand the value of our service and are eager to contribute their talents to our success. Join our team of high achievers who are dedicated to helping others reach greatness. We prioritize our client's success and are looking for like-minded individuals who are committed to serving others.
While we don't expect perfection, we do expect you to strive for excellence in everything you do. After all, why settle for anything less than your very best? At Dealer Synergy, we make a difference, and we're looking for individuals who are willing to put their heart and soul into making a positive impact.
Job Responsibilities:
Create, manage, review, and analyze scorecards
Conduct reinforcement training
Generate reports based on scorecards, call recordings, and phone training
Communicate with clients via email, phone, and BombBomb video portal
Provide support for CRM (Customer Relationship Management) systems
Perform other assigned duties as necessary
Requirements: Must be able to work onsite!
Minimum 1 year of prior customer service experience
Call center experience is a plus (training available for the right candidate)
Comfortable using Zoom for virtual interactions
Previous automotive experience is beneficial
Familiarity with call monitoring is advantageous (training available for the right candidate)
Proficient in Microsoft and Google applications
Knowledge of CRM applications is a plus (training available for the right candidate)
Ability to prepare weekly and monthly reports
Contributes to the team's success by accomplishing related tasks as needed
Benefits: Medical, dental, and vision coverage (available after 90 days)
401(k) plan with employer match (available after 1 year)
Paid holidays (available after 90 days)
5 days of paid vacation (available after 1 year)
Business casual office environment with casual Fridays
Opportunities for career growth within the company
On-site training and development
Equal Employment Opportunity:
Dealer Synergy is an equal opportunity employer (EOE). We consider qualified applicants for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Customer Support Specialist jobs in Audubon, NJ, United States
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