Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
SaaStr
Kent, WA, United States
SaaStr is the world’s largest community of SaaS executives, entrepreneurs, and founders sharing best practices and learning how to grow their businesses faster, with less stress and more success. Our community engages with us through our incredibly popular blog, podcast and content resources, events (including our Annual event which
Job Source: SaaStrF5
Seattle, WA, United States
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do cente
Job Source: F5CommerceIQ
Seattle, WA, United States
Company Overview At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world's most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels
Job Source: CommerceIQAmazon.com, Inc.
Seattle, WA, United States
DESCRIPTION This role can be based in one of our approved office locations in Seattle, WA. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon's top vendor partners, influencing growth across their bus
Job Source: Amazon.com, Inc.Amazon.com, Inc.
Seattle, WA, United States
Description Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) Signature Team! The Signature team works directly with a selection of th
Job Source: Amazon.com, Inc.ZS
Bellevue, WA, United States
ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life changing solutions for patients, caregivers and consumers, worldwide. ZS
Job Source: ZSAmazon
Seattle
Description Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) Signature Team! The Signature team works directly with a selection of the
Job Source: AmazonAmazon
Seattle, WA, United States
Job ID: 2647899 | Amazon.com Services LLC Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) Signature Team! The Signature team works di
Job Source: AmazonSeattle, WA, United States
About UsWe're a leading provider of all-in-one, cloud-based software solutions tailored for the beauty and wellness industry. Our mission is to empower businesses by offering a comprehensive mobile solution that seamlessly manages every aspect of their operations. From online appointment bookings to inventory management, The company is designed to streamline systems, reduce costs, and enhance customer retention and spending. Backed by enterprise-level technology, our platform caters to businesses of all sizes across more than 50 countries.The OpportunityWe're on the lookout for a Senior Director for Customer Success to join our team. In this role, you'll play a pivotal part in driving customer growth and ensuring an exceptional experience throughout their journey with the company. Your expertise will be instrumental in guiding customers to maximize the value of our products, tailored to their business needs and vertical.Key Responsibilities- Drive Customer Success Outcomes: Ensure customers derive maximum ROI from the company products, fostering product adoption and satisfaction, ultimately driving new business growth.- Define and Optimize Customer Lifecycle: Map customer journeys, establish listening points, and standardize interventions to enhance overall customer experience.- Measure & Improve Effectiveness: Continuously assess and enhance the effectiveness of Customer Success initiatives, professional services, and customer enablement teams.- Voice of Customer: Champion customer-centric initiatives within the organization, collaborating cross-functionally to elevate customer engagement and adoption.- Quality Focus: Take pride in your work and maintain an unwavering commitment to excellence in all endeavors.Skills and Qualifications- Passion for customer success with a keen focus on delivering value.- Strong business acumen coupled with negotiation and consultative abilities.- Ability to manage and exceed customer expectations, particularly at the C-level.- Experience in remote team management within a dynamic startup environment.- Exceptional communication skills and the ability to quickly build credibility.- Familiarity with enterprise implementations and support processes is advantageous.- Bachelor’s degree in engineering or related field; PMP certification is a plus.- 10+ years of experience leading customer-oriented teams.- Willingness to travel to customer locations as needed.Join UsAt the company, we foster a culture of diversity, inclusion, and equal opportunity. We're committed to creating a workplace where everyone can thrive, regardless of background or identity. If you're ready to make a meaningful impact and grow with a dynamic team, we'd love to hear from you.
Employment Type: Full-Time Education Level: No formal educational credential Get It Recruit - Administrative connects job seekers with employers and opportunities that match their qualifications. Job seekers can complete the full application process on the employer's website. To learn more about the position, click our 'Apply Now' button and begin the application process. This job is shared on behalf of the employer, and any questions about the position, salary, application process, or other details about the job should be directed to them.
Apply to this job Think you're the perfect candidate?
By continuing, you agree to Get.It's Terms & Privacy Policy and to receive relevant job alerts.
Senior Director - Customer Success - Remote
By continuing, you agree to Get.It's Terms & Privacy Policy and to receive relevant job alerts.
#J-18808-Ljbffr
Email Alert for Senior Director - Customer Success - Remote jobs in Seattle, WA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.