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Senior Sales Manager, Mid-Market Sales, Google Customer Solutions

Los Angeles, CA, United States

This role may also be located in our Playa Vista, CA campus.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.

11 years of experience in sales in advertising, marketing, consulting, media, business development, or advertising agencies.

Experience leading a Sales team.

Experience building a book of business.

Preferred qualifications:

MBA degree.

Experience with digital campaign management in Google Ads or similar products.

Experience building relationships with internal and external C-level stakeholders in an advertising or marketing context.

Experience managing and inspiring Sales teams.

Experience in digital media.

About The Job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

The US base salary range for this full-time position is $148,000-$227,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

Lead the management, operations, training, coaching, and support of a Sales team to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.

Work with the executive leaders to ensure collaboration between the team, partner promoters, and cross-functional teams, and align on Google-wide priorities.

Cultivate customer relationships through key C-level meetings and speaking engagements.

Guide and hold team accountable in building and managing effective long-term plans with their customers.

Define the future of customer interaction (e.g., automation, first-party data, customer lifetime value, Customer Relationship Management (CRM) analysis, Online to Offline, CRM integrations) and help develop the necessary infrastructure and processes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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