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Arena Technical Resources, LLC
Austin
Computer Support Specialist Location: Austin, TX, US Job ID: 15252 Job Description Job Description: Title: Computer Support Specialist Location: Austin, TX Citizenship/Clearance Requirement: US Citizen with an active Secret Clearance required. This position supports a government contract The Computer Support Specialist assesses and troubleshoots co
Job Source: Arena Technical Resources, LLCKleer and Membersy
Austin
Job Description Job Description Support Specialist As a Support Specialist , you will be responsible for handling all patient and practice requests through phone, chat, and email. The ideal candidate will have excellent customer communication skills, be able to troubleshoot and problem-solve with little guidance, and be genuinely invested in he
Job Source: Kleer and MembersyHumana
Austin
**Become a part of our caring community and help us put health first** **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist
Job Source: HumanaDiocese of Austin
Austin
Job Description Job Description Job Summary : The System Support Specialist is responsible for first point of contact for diocesan staff and subsidiaries seeking assistance for technical issues regarding technology. The position provides services over the phone and in person and frontline troubleshooting from start to finish. The position report
Job Source: Diocese of AustinVisa
Austin
Job Description Job Description Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most i
Job Source: VisaIBT Apps
Austin, TX, United States
**Client Support Specialist i2Suite (Reporting & General Ledger) Platform and i2OLB (Online Banking) Platform** Support Cedar Park, Texas Minimum Experience **Mid-level** IBT Apps is a financial services software company that supports community banks and credit unions across the United States. We are looking for candidates with financial institutio
Job Source: IBT AppsWatermark Insights, LLC
Austin, TX, United States
Watermark has a fantastic career opportunity for an articulate, skilled Client Support Specialist to join our talented team. This role exists within a fast-growing, dynamic environment (currently remote). The Client Support Specialist position is located in Austin, TX (or remote) and is full-time. We offer a fun and collaborative work environment,
Job Source: Watermark Insights, LLCReflex USA
Austin, TX, United States
About Reflex Reflex is changing the way that 15-million Americans work in retail. We're building a platform that matches leading apparel brands with the top tier of retail talent, on-demand. About this role Reflex is growing fast, and we're looking for Operations Support Specialists to support Reflex in our mission to build the best way to work
Job Source: Reflex USAAustin
Job Description Job Description Apptronik is building robots for the real world to improve human quality of life and to help solve the ever-increasing labor shortage problem. Our team has been building some of the most advanced robots on the planet for years, dating back to the DARPA Robotics Challenge. We apply our expertise across the full robotics stack to some of the most important and impactful problems our society faces, and expect our products and technology to change the world for the better. We value passion, creativity, and collaboration to help us overcome existing technological barriers in the industry to create truly innovative products.
You will join a team developing state-of-the-art general-purpose robots designed to operate in human spaces and with human tools. It is designed to work alongside humans, mobilize to human spaces, and manipulate the world around it.
This entry level position is a great way for an individual to get their foot in the door of Apptronik and learn all the ins and outs of our IT Team. As our company continues to grow, we need additional dedicated employee to support our employees on-site and help manage our IT assets. You will be the "face" of IT for many of our employees and be exposed to a wide variety of complex issues. You will receive valuable training and experience in IT administration while greatly impacting the entire business.
Responsibilities
Level 1 and 2 support on-site and for remote employees
Respond to End-user Questions on software and applications
Ability to diagnose, troubleshoot and resolve issues in a timely manner
User administration in various software platforms
End-user laptop and desktop troubleshooting for Windows (65%) Linux (30%) and MacOS (5%)
Work with current support specialist and prioritize requests effectively
Workstation maintenance and facility improvement
Continuously document and improve on current operational processes
Offer a personalized, top-tier service to end-users
Foster a positive culture and advocate for improving employees IT experience
Must Have
Associates' degree in relevant field or equivalent experience preferred
1+ years of experience working at IT Helpdesk/IT Support
Administration Experience with Azure Active Directory / M365
Administration Experience with Atlassian Suite (Jira, Confluence, Bitbucket, Trello)
Basic Windows and Mac Troubleshooting experience
Initiative and self-motivation - ability to work with little supervision
Desire to learn and improve processes
Collaborative nature with the ability to work in a team environment
Able to work in a fast paced/startup environment
Strong attention to detail
Excellent written and verbal communication skills
Must be able to lift up to 50 lbs. and able to follow safety, operation, and maintenance procedures
Nice to Have
Experience with Microsoft Dynamics 365: Business Central
Bachelor's Degree in Relevant Field
Conference Room and AV Equipment experience
IT Ticketing System Experience
Remote Support Experience
Experience with Linux
Certifications: CompTIA A+, Net+, Sec+
Perks
Competitive base w/ benefits
Highly motivating equity incentive package
Hybrid work schedule (i.e. work from home in some capacity)
Flexible work hours policy
Professional development opportunities
Open Paid Time Off (PTO)
401k plan
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Email Alert for IT Support Specialist jobs in Austin
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