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ACDI/VOCA
Washington, DC, United States
Overview: Since 1963 and in 148 countries, ACDI/VOCA has empowered people in developing and transitional nations to succeed in the global economy. Based in Washington, D.C., ACDI/VOCA is a nonprofit international development organization that designs and delivers technical and management solutions in agriculture, economic growth, and resilience to
Job Source: ACDI/VOCAACDI/VOCA
Washington
**Overview** Since 1963 and in 148 countries, ACDI/VOCA has empowered people in developing and transitional nations to succeed in the global economy. Based in Washington, D.C., ACDI/VOCA is a nonprofit international development organization that designs and delivers technical and management solutions in agriculture, economic growth, and resilience
Job Source: ACDI/VOCABusiness Performance Systems, LLC
Washington
Job Description Job Description Job DescriptionSummary: Apply your IT knowledge and expertise to assist a large multi-agency initiative. Support thousands of users from multiple federal agencies. Ensure efficient resolution of IT issues and maintain high service levels. Exercise your expert judgment in an environment that gives you autonomy and
Job Source: Business Performance Systems, LLCiQ Solutions, Inc.
Rockville, MD, United States
Help Desk Support Specialist Digital Technology Job Type Full-time Description * Serving as the first point of contact for employees seeking technical assistance over the phone or email. * Answering service calls clearly and effectively. * Routing tickets to appropriate team members. * Performing desktop and/or laptop imaging using Wind
Job Source: iQ Solutions, Inc.ManTech International Corporation
Washington, DC, United States
Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, caree
Job Source: ManTech International CorporationObsidian Solutions Group LLC
Dunn Loring
Job Description Job Description Description: Primary Location: Springfield, VA Must be a U.S Citizen Security Clearance: Active Top-Secret w/SCI eligibility The Help Desk Specialist will provide superior customer service in support of the Enterprise Service Desk. As the Help Desk Specialist, you will serve as the end-user’s single point of con
Job Source: Obsidian Solutions Group LLCThe MIL Corporation
Washington, DC, United States
Clearance Required: Public Trust Education Required: HS/GED US Citizenship: Summary The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at one of our Washington, DC Metropolitan area locations. This position currently requires a hybrid schedule, with 2 days of remot
Job Source: The MIL CorporationOmnibusamerica
Herndon, VA, United States
Omnibus Technologies & Solutions, LLC is a consulting company that makes it a priority to provide stellar customer service. Our objective is to hire innovative, dedicated, and intelligent talent that is capable and willing to assist the customer in achieving their organizational goals. Description: We are seeking a Systems Administrator/Help D
Job Source: OmnibusamericaBethesda, MD, United States
IT Specialist (Help Desk)
ROLE
We need an experienced IT Specialist (Help Desk) at the Marine Corps Public Health Center (NMCPHC) and the Naval Dosimetry Center (NDC). The NMCPHC is the Navy and Marine Corps center for public health services. The NDC serves as the Navy’s ionizing radiation dosimetry center of excellence for radiation protection programs for the Navy and Marine Corps. The NDC provides leadership and expertise to ensure mission readiness through disease prevention and health promotion in support of the National Military Strategy. In this role, you will assist command writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides. We can offer job security and stability, a competitive salary, and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
Assist in collecting new requirements for development to meet customer’s needs
Assist in resolving complex IT program and implementation issues, especially with cross-platform data and IT systems that require coordination and compatibility
Maintain a good working relationship with Walter Reed National Military Medical Center and DHA IT Staff
Provide suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables
Analyze and refine customer requirements, translating requirements into applications revisions and upgrades
Design user interfaces and works with customers to test applications and ensure software and systems quality and functionality
Evaluate new applications software technologies
Write and maintains program documentation
Ensure that the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services
REQUIRED QUALIFICATIONS
Experience with testing and troubleshooting web applications
Strong skills with Microsoft Office Suite
Experience in providing technical help desk support to end users and customers After reporting, required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating change 3, 24 Jan 2013 or current version)
EDUCATION
Associate degree or higher in Business, Health, or a related field
Minimum two years’ experience in an IT environment
PREFERRED QUALIFICATIONS
Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides
LOCATION
Bethesda, MD 20889
CLEARANCE
U.S. citizenship is required since this role supports the U.S. Federal government
Ability to pass a background investigation
Secret Security Clearance Required
CLIENT
Naval Medical Logistics Command
TRAVEL
No travel required
WORK HOURS
40 hours per week
8 hours per day
EMPLOYMENT CLASSIFICATION
Employment Classification Eligibility — W2
RELOCATION
Not eligible for relocation benefits
West 4 th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
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Email Alert for IT Specialist (Help Desk) jobs in Bethesda, MD, United States
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