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Xmars
Seattle, WA, United States
Location: Bellevue/Seattle. Hybrid - must be within a commutable distance to the office. Company Overview XMARS, powered by SparkX, is an AI-powered ad management platform for brands, sellers, and agencies, on Amazon and beyond. We deliver exceptional advertising performance through AI-powered ad technology, advanced analytics, and expert service
Job Source: XmarsThe Mom Project
Seattle, WA, United States
Our client is a leading cooking media company based in Seattle, specializes in creating engaging culinary content and experiences. They are committed to building lasting relationships with our sponsors and clients, who are integral to our innovative approach in the culinary world. Job Description They are looking for an enthusiastic and proactive
Job Source: The Mom ProjectPikemann LLC
Seattle, WA, United States
100% Remote To apply, please submit your resume to [email protected] Pikemann is looking for a Client Success Strategist who can help our existing clients achieve their goals and grow their businesses with our services and training. The Client Success Strategist is a key member of our Client Services Team, who interacts with clients and provi
Job Source: Pikemann LLCMagnite
Seattle, WA, United States
Analyst, Client Success Seattle, WA Broomfield, CO Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ
Job Source: MagniteOmnidian Inc
Seattle, WA, United States
About Omnidian Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best by innovating through our people and culture, integrated technology, and by creating an amazing customer experience. We're a well-funded, growth-stage B Corp Certified company offering the potent
Job Source: Omnidian IncAlley Corp
Seattle, WA, United States
Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. As we expand our programs to reach more health systems and patients, we are excited to grow our Client Success Executive team. Senior Client Success Executives serve
Job Source: Alley CorpINFUSE
Seattle, WA, United States
Job Description The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Responsibilities and Duties Develop and maintain relationships with a select g
Job Source: INFUSEINFUSE
Seattle, WA, United States
The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Responsibilities and Duties Develop and maintain relationships with a select group of named
Job Source: INFUSESeattle, WA, United States
Mission & Vision Statement
Our mission at Clarity is to:
Be a trusted guide that helps millions of families to discover, plan for and access the best educational opportunities for their children.
Help schools to adapt and operate like the dynamic businesses they must be in order to survive and best serve the families of the future.
Build a company where people are able to do the best work of their careers and consistently solve complex problems in novel ways that create unique value in the world.
The first step in fulfilling this mission is our transformative financial aid application, which launched in 2022 and has already grown to over 700 private K-12 schools and 100,000 family users. Building on this momentum, we have started building a second product, which will launch in 2024 and are uniquely positioned to solve a variety of problems for both schools and families.
Responsibilities
Reporting to the Director of Client Success, your primary objective will be to ensure that the schools you work with are fully trained and supported throughout the year so that they are able to use the Clarity software to achieve their strategic priorities and operational goals.
We have assembled a diverse team of highly qualified and experienced industry professionals to build and deliver Clarity. You will work alongside a team of client success managers that each maintain a portfolio of schools. This role will specifically involve the following responsibilities:
Training schools through the onboarding and implementation process.
Proactively scheduling and leading regular check in calls with schools throughout the year and ensuring that they are on track to hit their goals using Clarity.
Serving as a trusted thought partner to the schools.
Communicating with the product team any feature requests or product improvements that could be made to better serve the schools and families who benefit from the use of Clarity software.
Responding quickly to support inquiries that schools submit and escalating relevant ones to the appropriate internal teams.
Soliciting and documenting feedback data from client schools.
Attending and participating in regular team/company meetings as scheduled.
Performing other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
Traits of an Ideal Candidate
A minimum of 5 years’ direct work experience in a PK-12 school business office or non-profit billing or business management.
Maintains a growth mindset and is eager to join a quickly growing team that provides many opportunities for personal and professional growth.
Embraces uncertainty and views the ability to design processes with excitement.
Genuinely enjoys and finds fulfillment in helping people solve their problems.
Is comfortable with technology and able to learn new systems and software quickly
Software infrastructure used regularly includes: HubSpot, Zoom, Google Suite, Loom, Tango, LogRocket, Linear, and Notion.
Excellent organizational, time management, and communication skills.
Experience using spreadsheets to analyze data and drive decision making.
Benefits
You will be paid competitively, receive stock options and have a variety of other benefits, including 100% company-sponsored health, medical and dental insurance.
Clarity has grown from 0 to 35 employees in just 2 years and is poised to continue growing quickly.
Clarity is a product focused organization that consistently invests in improving the experience of its school and family users.
Clarity is a fully remote work environment, but also provides both team specific and all company sponsored offsites every year.
Interested candidates should send a résumé and cover letter to Drew Cocco, Director of Client Success, at [email protected]
Clarity Financial, Inc. (DBA “Clarity”) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Clarity makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Email Alert for Business Officer Client Success Manager jobs in Seattle, WA, United States
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