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Sparkxmars
Seattle, WA, United States
Client Success Manager Location: This role can be remote, however, Bellevue, WA is preferred- Hybrid - must be able and willing to come into the office 3x a week Company Overview: XMARS, powered by SparkX, is an AI-powered ad management platform for brands, se llers, a nd agencies, on Amazon and beyond. We deliver exceptional advertising perfo
Job Source: SparkxmarsPikemann LLC
Seattle, WA, United States
100% Remote To apply, please submit your resume to [email protected] Pikemann is looking for a Client Success Strategist who can help our existing clients achieve their goals and grow their businesses with our services and training. The Client Success Strategist is a key member of our Client Services Team, who interacts with clients and provi
Job Source: Pikemann LLCXmars
Seattle, WA, United States
Location: Bellevue/Seattle. Hybrid - must be within a commutable distance to the office. Company Overview XMARS, powered by SparkX, is an AI-powered ad management platform for brands, sellers, and agencies, on Amazon and beyond. We deliver exceptional advertising performance through AI-powered ad technology, advanced analytics, and expert service
Job Source: XmarsMagnite
Seattle, WA, United States
Analyst, Client Success Seattle, WA Broomfield, CO Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ
Job Source: MagniteAlley Corp
Seattle, WA, United States
Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. As we expand our programs to reach more health systems and patients, we are excited to grow our Client Success Executive team. Senior Client Success Executives serve
Job Source: Alley CorpThe Mom Project
Seattle, WA, United States
Our client is a leading cooking media company based in Seattle, specializes in creating engaging culinary content and experiences. They are committed to building lasting relationships with our sponsors and clients, who are integral to our innovative approach in the culinary world. Job Description They are looking for an enthusiastic and proactive
Job Source: The Mom ProjectEllie Mental Health - 178
Seattle, WA, United States
Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. As we expand our programs to reach more health systems and patients, we are excited to grow our Client Success Executive team. Senior Client Success Executives serve a
Job Source: Ellie Mental Health - 178StoreOcean
Seattle, WA, United States
About StoreOcean: StoreOcean was founded by @jakeyeaton in 2018 with the vision for a one-stop for all your technical eCommerce needs. We offer technology services which include: Small Shopify Tasks, Programming & Design We offer technology services which include: Small Shopify Tasks and Ruby on Rails, Python/Django and Mobile App (using BuildFir
Job Source: StoreOceanSeattle, WA, United States
The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Responsibilities and Duties
Develop and maintain relationships with a select group of named accounts to ensure campaign success
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Collaborate with internal subject matter experts to deliver campaign leads and ensure clients are happy with the outcome
Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects
Create and coordinate account documentation including reports, RFPs, and other recommendations
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Qualifications
Minimum two years of account management and/or customer success/service experience preferred
Organized, detail-oriented, and able to manage 30+ clients at once
Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc.
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
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Email Alert for Client Success Expert (Remote) jobs in Seattle, WA, United States
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