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Piper Companies
Washington, DC, United States
Zachary Piper Solutions is seeking a Help Desk Specialist to provide Tier II IT support on a 5-year DoD program in Arlington, VA. Onsite Work in Arlington, VA) : Shift : Monday-Friday: 7:00AM-4:00PM EST MUST HAVE AN ACTIVE SECRET OR TS CLEARANCE MUST HAVE A COMPTIA SECURITY+ CERTIFICATION Responsibilities: •Provide Tier 2 IT support for
Job Source: Piper CompaniesPiper Companies
Arlington, VA, United States
Zachary Piper Solutions is seeking a Help Desk Specialist to provide Tier II IT support on a 5-year DoD program in Arlington, VA. Onsite Work in Arlington, VA) : Shift : Monday-Friday: 7:00AM-4:00PM EST MUST HAVE AN ACTIVE SECRET OR TS CLEARANCE MUST HAVE A COMPTIA SECURITY+ CERTIFICATION Responsibilities: Provide Tier 2 IT support for e
Job Source: Piper CompaniesExcentium
Falls Church, VA, United States
Help Desk Technician Summary Title:Help Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service-Disabled Veteran owned small business that provides Cyber Security Engineering, Information Assurance (IA), management, Certification and Accreditation (C&A), and other IT serv
Job Source: ExcentiumPlatform Aerospace
College Park, MD, United States
Job Description Job Description JOB TITLE: INFORMATION TECHNOLOGY (IT) SUPPORT TECHNICIAN DEPARTMENT:IT REPORTS TO: IT MANAGER CLASSIFICATION: NON-EXEMPT STATUS:FULL-TIME LOCATION: HOLLYWOOD, MD Teleworking not available for this position JOB SUMMARY: We are looking for technically skilled candidates with good problem-solving abili
Job Source: Platform AerospacePiper Companies
Arlington, VA, United States
Zachary Piper Solutions is seeking an Systems Administrator to join a DoD program supporting the USMC located in Arlington, VA . The Sys Admin will assist the USMC by providing IT support. This is a great opportunity to gain experience and grow within the Intelligence Community. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE TOP SECRE
Job Source: Piper CompaniesChenega MIOS SBU
Alexandria, VA, United States
Senior Help Desk Technician Alexandria, VAJoin our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads a team that provides the services, staff, and expertise to operate and maintain the AGC
Job Source: Chenega MIOS SBUMindlance
Washington, DC, United States
Job Description: PURPOSE: Designs, implements, and maintains databases with respect to access methods, access time, batch processes, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Maintains database dictionaries and integrates systems through database design. Maintains and docume
Job Source: MindlanceNtiva
McLean, VA, United States
Are you looking for limitless career opportunities? Do you have a growth mindset, and like to take initiative? If yes, then Ntiva is the right place for you! At Ntiva, we have a saying – “We exist to grow each other.” Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you cou
Job Source: NtivaArlington, VA, United States
Benefits/Perks
Flexible Scheduling: You pick your own hours between 7am to 6pm M-F
Career Advancement Opportunities
People First Culture
Medical/Dental Insurance
Ongoing Trainings
Summary
The Level III IT Technician role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
Level III IT Technician are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The Level III IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player
IT Technician III Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
Installing and configuring hardware and software components throughout various network infrastructure devices.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Establishing good relationships with all departments and colleagues.
Ensuring company safety and security standards are met.
Some network and server solution design and architecture.
IT Technician III Requirements: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Compensation: $73,000.00 - $83,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
Email Alert for Level III IT Technician jobs in Arlington, VA, United States
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