Enterprise Solution Engineer

Santa Barbara, CA, United States

Description

Hi, We're AppFolio

We're innovators, changemakers, and collaborators. We're more than just a software company - we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

As an Enterprise Solution Engineer, you work closely and enable our Enterprise sales teams with a variety of internal strategy and customer-focused services to assist in achieving bookings goals. This senior level requires you to be a subject matter expert in this technical selling role working closely with AppFolio Property Manager leadership making decisions that will impact the Property Management Industry.

You will be responsible for technical aspects of proposed solutions working in close partnership with our APM Sales team. You will drive sales with technical acumen, product expertise, product demonstrations, sales ability and a superior customer focus. SE's participate as part of the sales team to achieve or exceed revenue targets.

Your impact

Drive new opportunities and assist the sales team in closing deals by managing the technical aspects in all of the sales cycle from discovery to due diligence.

Work cross-functionally across product development, engineering, services, and marketing teams to penetrate a new AppFolio market.

Leverage product knowledge to provide technical expertise to the sales team and customers.

Conduct customer needs analyses and assist in overcoming objections and problem solving.

Technical sales presentations; product demonstrations; and product proof of concepts, focusing on value the product brings to the customer.

Participate in customer facing meeting events such as Trade-Shows and Meet-Ups.

Work directly with the sales leadership team to assist reps on best practices as needed.

Qualifications Experience selling, demonstrating, supporting, implementing or working closely with SaaS applications.

The ability to build extraordinary relationships with customers, team members and cross-functionally with Marketing, Sales Operations and Product Teams.

A passion for customer satisfaction, an affinity for details and possesses a record of independent action.

Focused on value: Foundational understanding of software sales and the role of an SE

Ability to Build Strong Partnerships: with Sales reps, Product team, and Customer Success

Team Player

Curious Minded: about technology and business process/pain/goals

Ability to diagnose prospect needs and build relationships through value-based approach

Ability to uncover business requirements, analyze and understand customer systems and problems, and deliver solutions to clients

Must have 5+ years of direct, hands-on technical software experience in a customer-facing role as a Sales Solution Engineer

PropTech Industry experience strongly preferred

Strong Communication/Presentation Skills

Understands competitive positioning

High level of exposure to complex sales cycles

Accounting understanding preferred

Thrives in fast paced environment

Experience with Salesforce, PowerPoint, Excel, Zoom, Google Docs

Up to 20% travel

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $120,000-$165,000

The actual base salary wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

We accept applications on an ongoing basis.

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Why AppFolio

Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

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