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Trivium Packaging
Chicago, IL, United States
Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately $2.8 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and p
Job Source: Trivium PackagingRTR MANAGEMENT & CONSULTING SERVICES LLC
Chicago, IL, United States
Job Description Job Description Description: We are seeking a Customer Service Representative for a medical service provider. The customer service representative will assist customers and providers with general inquiries and specific account troubleshooting. The customer service representative must possess excellent verbal communication skills and
Job Source: RTR MANAGEMENT & CONSULTING SERVICES LLCFresenius Kabi USA, LLC
Chicago, IL, United States
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner. Responsible for answering customer calls, placing customer orders, returns, product availability, back orders, allocations, shipping and problem resolution of inquiri
Job Source: Fresenius Kabi USA, LLCLaSalle Network
Chicago, IL, United States
Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives . This contract-to-hire opportunity offers competitive hourly pay, comprehensive traini
Job Source: LaSalle NetworkFuel Transport Inc.
Chicago, IL, United States
** Customer Service Representative** **Job Category****:** Transportation & Logistics **Requisition Number****:** LOGIS01694 Showing 1 location **Job Details** **Description** **Detailed Job Description:** * Answer and support all inquiries from internal Carrier Sales Managers and Dispatchers. * Coordinate and confirm schedul
Job Source: Fuel Transport Inc.Toyota of Lincoln Park
Chicago, IL, United States
Job Description Job Description Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment with hands-on training. Leader Automotive Group is a wholly-owned subsidiary of AutoCanada, a publicly-traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we current
Job Source: Toyota of Lincoln ParkClarity Partners LLC
Chicago, IL, United States
Voted one of Chicago's Best Places to Work by the Chicago Tribune for the seventh year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first point of contac
Job Source: Clarity Partners LLCZing Health
Chicago, IL, United States
Description COMPANY OVERVIEW Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and t
Job Source: Zing HealthChicago, IL, United States
Why Choose Us?
Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.
This will be an office based role for 2023 and hybrid will be evaluated in 2024.
Our Sustainability Commitment
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.
How You'll Perform The Role
"Are you a career customer service representative that is looking to help deliver outstanding customer satisfaction and be a team player?" Then Novolex is a great company to apply, please read the job tasks below.
A positive and energetic “can-do” attitude to handle customer order/questions
Responsible for order management process in a fast paced office environment for assigned customer accounts that will allow you to build a working relationship with the buyers, including proactively solving issues, and clear/routine customer correspondence via email and/or phone.
Understand and execute all steps of order entry/fulfillment process, as well as understand various product lines and types of customers in the AS400 system.
Answer emails and a few phone calls regarding order status, pricing and questions on orders, researching answers when needed.
Partner with internal teams, including: Sales, Inventory Management, Accounting, Graphics, Shipping, Quality, and other Manufacturing personnel.
Maintain customer files, as well as relevant forms, daily/weekly/monthly reports, and forecasts as required.
What We Need From You
High School diploma required, Associate’s or Bachelor’s degree preferred.
Prior successful customer service experience in fast-paced and/or manufacturing environment preferred.
Strong written and verbal communication skills; strong interpersonal skills.
Proficiency with MS Office, and ability to learn other tools as needed.
SAP and JDE/AS400 preferred.
Ability to work independently and manage multiple and conflicting priorities.
Commitment to excellence in everything you do for the customer and the business.
What You'll Get From Us
Benefits
With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.
Community Engagement
At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.
Training and Development
We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.
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Customer Service Representative jobs in Chicago, IL, United States
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