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Recooty
Chicago, IL, United States
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. We are hiring a Customer Service Representative to man
Job Source: RecootyWorkday
Chicago, IL, United States
Department Press Distribution Customer Service About the Department The University of Chicago Press Distribution Center (CDC) is a state-of-the-art distribution and fulfillment operation, providing a full range of services to the University of Chicago
Job Source: WorkdayLeader Auto Group
Chicago, IL, United States
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment with hands-on training.Leader Automotive Group is a wholly-owned subsidiary of AutoCanada, a publicly-traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 10dealerships consisting of 2
Job Source: Leader Auto GroupSweet Adventure Services
Chicago, IL, United States
Are you passionate about the travel industry and excel at providing exceptional customer service while leveraging your marketing skills? We have an exciting job opportunity for you! We are seeking talented individuals to join our team as Remote Travel Agents. This position offers the flexibility of working from the comfort of your own home while ex
Job Source: Sweet Adventure ServicesWorkoo Technologies
Chicago, IL, United States
About the job Customer Service Representative The Customer Service Rep position is actually full time based upon an anticipated timetable of 35-40 hrs each week, Sunday- Sunday. Workers are actually needed to possess flexibility to work any one of our 8-hour shift timetables in the course of our typical organization hours of 5:00 am-10:00 pm true
Job Source: Workoo TechnologiesCopart
Chicago, IL, United States
Posted Monday, April 22, 2024 at 11:00 PM The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative s
Job Source: CopartFamily Dollar
Chicago, IL, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custome
Job Source: Family DollarCircle K Stores Inc.
Chicago, IL, United States
Customer Service Representative page is loaded Customer Service Representative Apply locations Store 4706901 Chicago IL posted on Posted Yesterday job requisition id R420634 Store 4706901: 850 N State St, Chicago, Illinois 60610 Availability - Shift/Days Flexible Availability Customer Service Representative We
Job Source: Circle K Stores Inc.Chicago, IL, United States
Description
COMPANY OVERVIEW
Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com .
SUMMARY DESCRIPTION:
The Customer Service Representative is the primary point of contact for all Zing Health members, providers, agents/brokers. The Customer Service Representative provides all aspects of excellent customer service delivery. This position handles issues related to either member or provider inquiries.
ESSENTIAL FUNCTIONS :
Respond to member/provider/agent/broker inquiries via telephone regarding health insurance benefits, eligibility, and claims.
Analyze problems and provide correct information and solutions.
Communicate monthly messages to providers on a specific need basis.
Deal tactfully and empathetically with customers.
Establish and maintain effective working relationships with physician office staff.
Read, comprehend, and verbalize processes and procedures of the organization and of health insurance coverage.
Multi-task and pay close attention to detail.
Requirements
QUALIFICATIONS AND REQUIREMENTS:
JOB REQUIREMENTS:
Required Qualifications
Minimum of a high school diploma or equivalent
Prior experience in Customer Service in a Managed Care Organization preferred
Ability to type a minimum of 35 words per minute
Knowledge of managed care processes and health insurance coverage preferred
Outstanding communication skills and the ability to understand complex situations to effectively handle escalated customer needs
Analytical skills and the ability to read and interpret data
Problem solving abilities
Ability to work independently and as a part of a team
Ability to operate computer programs - Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Bilingual preferred
HC60-10-501
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Customer Service Representative jobs in Chicago, IL, United States
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