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Clarity Partners
Chicago, IL, United States
Description Voted one of Chicago's Best Places to Work by the Chicago Tribune for the seventh year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first poin
Job Source: Clarity PartnersPathway Vet Alliance Careers
Chicago, IL, United States
Description Position at Family Pet Animal Hospital Family Pet Animal Hospital is now hiring a Full-Time Client Care Coordinator to join their AMAZING team! The ideal candidate: has great customer service and communication skills is detail oriented works well on a team and excels in challenging sit
Job Source: Pathway Vet Alliance CareersPiston Automotive
Chicago, IL, United States
Overview: Customer Service Representative will be responsible for servicing our existing customers and attracting new customers by answering product and service questions; providing information on the extensive products and services. Processing orders and exceeding the customer needs to ensure customer satisfaction. A. Lava & Son is proud to be a
Job Source: Piston AutomotiveU-Haul
Chicago, IL, United States
Location: 1200 W Fullerton Ave, Chicago, Illinois 60614 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul compa
Job Source: U-HaulWaterton
Chicago, IL, United States
** Customer Service Representative** **Job Category****:** R Office Other **Requisition Number****:** CUSTO02334 Showing 1 location **Job Details** **Description** We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented as
Job Source: WatertonSeaboard Marine Ltd.
Chicago, IL, United States
**Job Title:** Customer Service Representative **Department:** Chicago Office **Location:** Office Name: Seaboard Marine - Chicago Address: 10 E 22nd Street City: Chicago-IL Postal Code: 60148 Country: US **Description:** **POSITION SUMMARY:** Provides guidance to customers and general information pertaining to requirements for exports to the count
Job Source: Seaboard Marine Ltd.Accede Solutions Inc.
Chicago, IL, United States
Customer Service Representative The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. DUTIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities
Job Source: Accede Solutions Inc.Family Dollar
Melrose Park, IL, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarChicago, IL, United States
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner. Responsible for answering customer calls, placing customer orders, returns, product availability, back orders, allocations, shipping and problem resolution of inquiries related to the above. Must demonstrate a positive, proactive, professional, can do attitude in responding to customer's needs.
Customers must be treated as individuals with unique needs and customer service needs to express concern for customer's feelings by being empathetic, flexible and responsive.
*Upon completion of training, this is a hybrid position with 3 days per week onsite in Lake Zurich, IL and the other days remote, if desired. Responsibilities Enters customer orders via telephone, mail, email, international, Utilizing SAP, SalesForce.com
Handles all incoming customer inquiries and complaints (re: product availability, placing order, pricing, returns).
Authorize return goods from customers due to overstock, damages, expiration, etc.
Assists with credits, debits, returns, shortages, etc. and the dispute management module as needed.
Issues credits/debits to customers.
Tracks shipments from warehouses as needed either proactively or reactively to respond to an inquiry.
Handles manual allocation process on low inventory products.
Conducts follow up calls to internal/external customers promptly.
Supports unique requirements of various business units (i.e. repairs, recalls, replacements, etc.).
Works in partnership with Sales & other cross functional departments to meet/exceed internal customers' needs and expectations.
Works as a team to respond to customer requests and to solve customer problems.
Utilizes appropriate resources to respond to requests as needed.
All employees are responsible for ensuring the compliance to company documents, programs and activities related to Health, Safety, Environment, Energy and Quality Management System as per your roles and responsibilities.
Participates in any and all reasonable work activities as assigned by management.
Requirements High school diploma or equivalent (Associates/Bachelor's degree preferred).
1-3 years of related work experience.
Knowledge of healthcare, pharmaceutical, and/or medical device industries is strongly preferred.
Demonstrated excellent customer service skills accompanied with effective communication skills (verbal and written).
Solid organizational skills, attention to detail, and ability to multi-task in a fast-paced deadline driven environment.
Intermediate skill set with Microsoft Office applications (Excel, Word, PowerPoint).
Experience with ERPs (SAP preferred) and knowledge of other database concepts.
Ability to research and resolve customer issues.
Ability to consistently accomplish a large volume of work accurately.
Excellent interpersonal skills and willingness to be a team player in varied capacities.
Team player with ability to take direction from multiple individuals and interact effectively cross-functionally.
Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
Ability to work and manage change within a dynamic, fast-paced environment.
Additional Information We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company match, andwellness program.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
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Customer Service Representative jobs in Chicago, IL, United States
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