Client Partner
San Francisco, CA, United States
Job Title: Client Partner
Location: Bay Area OR LA, NY/NJ/Connecticut/Boston/Virginia
Job Purpose / Roles & Responsibilities
•Manage and grow the existing multi-million $ business with existing customers and develop new opportunities in selective target accounts
•Establish strong professional relationships and credibility with key executives in the existing and target accounts
•Drive large multi-service line deal wins ($5m+) with existing customers.
•Work along with presales, solutioning and delivery teams to deliver value to the customers and pursuits
•Seeding deal-shaping concepts and independently leading proactive solutions for the clients
•Collaborate with all relevant parties within the organization, especially the delivery managers
•Establish a strong cooperation with the practices and give directions regarding technology development direction and facilitate customer workshops
•Establish and execute account strategy with clear mapping to customer priorities and competitive landscape; support ideation and drive revenues from vertical-specific solutions
•Establish and execute account governance based on client's business units, geographical spread and Client s service lines' potential
•Work with delivery managers to set delivery metrics/targets and drive customer excellence in accounts
•Negotiating account management contracts and agreements to maximize profit
•Build and nurture Independent Software Vendor (ISV) partner relationships
Principal Accountability
•Selling Client portfolio to various accounts to Energy & Utility sector
•Establishing and maintaining effective relationships with clients and representatives.
•Identifying targets of opportunity within territory for enterprise sales.
•Evaluating and implementing sales plans, aligning strategies to customers, driving and governing against annual and quarterly revenue targets.
•Enhance customer satisfaction
Personal/Behavioural Traits
•Collaborative and Team player
•Sharp analytical skills and high level communication skills with the ability to persuade customers and internal stakeholders.
•Sets direction and vision and is passionate about making the difference
•Strong ability to think out of the box and develop from scratch
•Develops strong and effective working relationships based on mutual respect and trust
•Good listening
•uthentic in his/her leadership style. Projects confidence, optimism and energy to encourage people on what they can achieve
•Resilient and innovative and intellectually curious
•Team oriented and collaborative working style, with individuals both inside and outside of the organization. Strives to help others succeed.
•bility to manage the tight deadlines and workloads.
•Professional and ethical in all business dealings
•Takes charge and is able to make tough decisions. Demonstrates "can do attitude"; highly accountable
•Proactive and fearless. Moves beyond his or her comfort zone in pursuit of organizations vision
•Role model who stimulates loyalty and longevity among staff;
•International and multi-cultural experience