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Scale Computing
, IN, United States
Our Services Team is looking to hire a Technical Account Manager (TAM) in Indianapolis, IN. The TAM is assigned to an account as part of an account management service to help build the relationship between Scale Computing and the customer by providing a successful and interactive deployment, best practices, Scale Computing implementation consulting
Job Source: Scale ComputingPlotly
, IN, United States
The data science community is diverse in skill sets, objectives, and preferences for tools and workflows. Through our innovative visualization tools and software, we enable the creation, analysis and sharing of data-driven insights across the globe. As a member of Plotly’s Customer Success & Support team, you will be part of a dedicated group help
Job Source: PlotlyImpact Networking, LLC
, IN, United States
Description Impact is hiring a Technical Account Manager for our Nationally ranked Best and Brightest Workplace! A Technical Account Manager or TAM works directly with the MIT Service Delivery team on tasks related to providing World Class Service across many industries. Technical Account Managers act as dedicated points of contact for our clients
Job Source: Impact Networking, LLCGenesys
, IN, United States
Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Job Description Location: Indianapolis (Virtual) Job Title: Technical Account Manager Summary o
Job Source: GenesysRadware
, IN, United States
Position Description: Radware Advanced Services organization is looking for top–notch, energetic, effective, and willing to engage Technical Account Manager - to take a holistic responsibility on technical execution and success of Radware strategic customers in EMEA and CALA. TAM is working in front of customers, leading Radware security portfoli
Job Source: RadwareGenesys
Indianapolis, IN, United States
Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Job Title: Technical Account Manager Location: Remote Summary: The Technical Account Manager (TAM) ensures
Job Source: GenesysMeriplex Communications, Ltd.
Indianapolis, IN, United States
The Technical Account Manager acts as the top tier of support for Meriplex’s Technical Assistance Center. This role works within the TAC’s ticketing system to resolve Level 3 end-user issues. Technical Account Managers must deliver exemplary customer service and technical advice to customer leadership and/or decision makers. They are responsible fo
Job Source: Meriplex Communications, Ltd.Kuraray America, Inc.
Indianapolis, IN, United States
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies
Job Source: Kuraray America, Inc.Indianapolis, IN, United States
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce, Inc. seeks Technical Account Manager in Indianapolis, IN:
Job Duties : Manage highly visible, global, and strategic, specific enterprise accounts and ensure highest levels of customer satisfaction with Premier Priority Support. Attend, prepare, and deliver quarterly business reviews with strategic customer stakeholders for assigned accounts complete with KPIs and 90-day plans. Oversee and manage the resolution of critical technical issues, ensuring prompt and complete resolution to technical challenges and business issues. Understand and document how the customer uses Salesforce technology and to ensure the larger Premier Priority Support Technical team understands has the appropriate level of customer knowledge to increase understanding and familiarity while resolving cases. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features. Participate in Premier Priority Support project work, including but not limited to: envisioning and sourcing new monitoring and/or reporting tools, creating, or improving existing processes/procedures, as well as developing/providing additional “white glove” support practices associated with incident prediction and prevention capabilities. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. ˆHQ address additionally encompasses the following Salesforce locations in Indianapolis: 433 North Capitol Avenue, 36 South Pennsylvania Street, 1 East Ohio Street, 111 Monument Circle. The permanent position may be offered at any of these locations in Indianapolis. Telecommuting is an option. Some travel to Salesforce offices may be required.
Minimum Requirements : Master’s degree (or its foreign degree equivalent) in Computer Science, Information Technology or a related quantitative discipline, and two (2) years of experience in the field of IT account management/program analysis or two (2) years of experience in the job offered.
A related technical degree required (Computer Science, Information Technology).
Special Skill Requirements : (1) Tableau; (2) REST; (3) MySQL; (4) Agile and Waterfall Methodologies; (5) Automation Studio; (6) Mobile Connect; and (7) CRM Technologies and Marketing Cloud. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.
Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 20-7974. Salesforce is an Equal Opportunity & Affirmative Action Employer.
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .
Salesforce welcomes all.
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Technical Account Manager jobs in Indianapolis, IN, United States
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