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Director of Operations

Seattle, WA, United States

The Director of Operations is responsible for ensuring the efficient and effective general operations of 4Culture in meeting the agency’s mission. This position will provide management and lead staff coordination of 4Culture’s IT, Finance, and Facilities, including development and management of new and ongoing Operations’ initiatives and the drafting of Operations work plans and program budgets. The Director of Operations is considered a senior leader and a key contributor to a management team focused on organizational change management, policy development, and strategic planning.

You will be most successful in this position if: You have previous experience managing facilities in a downtown urban environment.

Minimum of three (3) years of direct supervisory experience or equivalent experience leading teams.

Familiarity with municipal, non-profit and cultural organizations throughout King County.

You have previous CRM experience (Salesforce Certified Administrator preferred, but not required).

Additionally, you will be prepared to take on this role if you have following experience, abilities, commitments, and skills: Committed to: Advancing racial equity and social justice in how you conduct your work.

Building collaborative and trusting relationships with colleagues.

Appreciation and support of cultural programs and policy.

Experienced with: Creating, evaluating, and improving daily workflows and business processes.

Digital asset management.

Physical building operations.

Skilled in: Facilitation, negotiation, and presentation skills.

Knowledge of budget analysis and project accounting.

Strong problem solving, program management, editing, and organizational skills.

General knowledge of all current city, county, state, and national health and safety regulations relating to building operations.

Independent decision-making.

Excellent written and oral communication.

Have the ability to: To handle controversial, sensitive, and confidential issues with composure.

Manage several complex projects simultaneously, at times in high-stress, high-pressure situations.

Work independently and collaboratively with 4Culture staff, County employees, media and members of the general public in an effective, and professional manner.

Supervisory responsibilities: This position supervises the Operations Department, which includes Finance Staff, the I.T. Manager, and the Receptionist. This position may occasionally oversee interns/volunteers.

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