Associate Account Manager

New York, NY, United States

WHO WE ARE

Direct Agents is an independent, future-focused performance marketing agency rooted in AI + Strategic Innovation

CLIENTS WE’VE WORKED WITH INCLUDE

Marvel, Belkin, Linksys, NBA, NYSE, Hubble, CW, Morgan Stanley, and more

WHAT SETS UP APART

Fast Tracked Professional Growth

2x speed for individual learning and career development

Minority Owned and Diverse

We are proud to be certified as a Minority Owned business by the National Supplier Diversity Council.  We are one of the few agencies to be 48% BIPOC across the agency and 38% of senior leadership. We are also proud to be 62% Female, 42% of senior leadership.

WHY DIRECT AGENTS

We believe that personal success comes from the hard work that you put in.  We skip the politics and bureaucracy and empower you to directly impact the speed of your growth. Some of the opportunities you’ll have to thrive as a thought leader include:

Small group mentorship and real face time with executive leaders

Access to internal and external trainings and conferences across technical skills, professional growth, and leadership and management

Strategic roundtable discussions

Marketing certifications (Google, Facebook, Amazon, etc.)

Inclusion in marketing initiatives including our blog posts, podcasts, videos and more

Speaking opportunities across publications like Media Post, Digiday and more

Award submissions opportunities (team and individual)

Access to participate in our ERG’s to help reinforce community within the agency.

HOW YOU’LL MAKE AN IMPACT

Key Responsibilities

Client Campaign Management and Integration: Support the effective management of client accounts and establish strong internal and external communication to ensure strong client relationships, retention, and successful campaign deliveries.

Collaborate with supervisor account managers to understand client business objectives and provide tailored solutions to reach their goals.

Own pieces of client account project management; overseeing all active tasks, managing rolling priorities for the team, and moving initiatives forward.

Coordinate campaign setup process including organizing and retrieving creative assets, building out ad copy, and QAing previews before launch.

Assist the Finance team in the invoicing process.

Contribute to the creation, editing, and presentation of materials for internal and external meetings.

Identify and upsell new opportunities and initiatives contributing to clients' goals.

Can navigate biddable media channels and can conceptualize channel capabilities

Able to multitask multiple accounts, deliverables, account teams

Performance Reporting: Generate analysis reports detailing campaign performance metrics, including budgets, and media placements.

Analyze data to provide insights and recommendations for ongoing campaign improvements.

Digital Marketing Training Participate in training programs to build up knowledge in various paid media areas and bring value to clients.

YOUR BACKGROUND

1-2 years of relevant account management experience, digital marketing preferred

Experience with Search, Display and Paid Social advertising

Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment

Experience with project management platforms (ClickUp, Asana, Monday, etc) is a plus

Must be self-motivated, highly organized, and a team player

Strong attention to detail

Excellent communication skills, both written and verbal

Ability to work in a fast-paced environment while managing multiple priorities

Experience in MS Excel and interest in building up analytical skills

OUR AWARD WINNING PEOPLE FIRST CULTURE

6x Winner of Crain’s Best Places to Work (2018 - 2023)

Most Dedicated to Employee Growth finalist in Digiday’s Work Life Awards

This role is based in our NYC office and you must reside or be willing to relocate within commuting distance of the office for this role.

At Direct Agents, hybrid is about:

Human connection and establishing strong working relationships

Fostering a tailored approach for team members’ rapid growth

Making space for camaraderie and just for fun moments

Prioritizing mental health & overall wellness

ESSENTIALS AND PERKS

A competitive salary of $60,000 - $70,000 with reviews based on performance

Regular performance reviews occur at 1, 3, 6, 11 month marks during onboarding and biannually after that

Health, dental, vision, and mental health benefits including access to providers like: One Medical, Talkspace, KindBody, and Health Advocate

Paid Time Off, Birthdays, Volunteering Time  PTO ranges from 15 - 24 days/year with additional days allocated for sick time

A newly built and sun drenched penthouse office with incredible views over Flatiron  Our ‘Acceleration Hub’ is our new NYC HQ located on 5th Ave in the heart of the Flatiron District

Help getting here including access to commuter benefits and annual memberships to Citibike

Happy Hours and our premier annual events including ‘Field Day’ and our annual themed Holiday party extravaganza

A new MacBook Pro laptop for ease of work in office or remotely

Dog friendly office!

An inspiring atmosphere with supportive colleagues and innovative projects

Future career development opportunities with internal and external opportunities for professional growth and networking

Epic regular team building and celebrations

An unwavering belief that we can build, create and grow together!

If you’re looking for a new role with space to directly influence the business and company culture, apply today!

COME AS YOU ARE

We think of our organization as a tight-knit team built on a foundation of respect. Your gender, your skin color, who you love, or who your big shot uncle is doesn’t make a difference here. Direct Agents is a progressive and open-minded meritocracy. If you’re smart and good at what you do, come as you are.

We are proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Direct Agents makes hiring decisions based solely on qualifications, merit, and business needs at the time.