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Midwest Remediation
Indianapolis
Description: Reports To: Customer Support Manager Job Summary: The Customer Support Specialist is responsible for scheduling and administrative support for all mitigation projects. The Customer Support Specialist is the contact point for customers, project managers and technicians from initial inspection through project completion. What you will d
Job Source: Midwest RemediationMidwest Remediation
Indianapolis, IN, United States
Reports To: Customer Support Manager Job Summary: The Customer Support Specialist is responsible for scheduling and administrative support for all mitigation projects. The Customer Support Specialist is the contact point for customers, project managers and technicians from initial inspection through project completion. What you will do: Create m
Job Source: Midwest RemediationIntegrated Resources, Inc
Indianapolis, IN, United States
Customer Support Specialist Indianapolis, IN Hours during training 8 a.m. - 5 p.m. Actual shift 12 p.m. - 9 p.m. The Opportunity: Provide operations support to the Roche Support Network. Act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varyin
Job Source: Integrated Resources, IncPlanet Pharma
Indianapolis, IN, United States
-12 month contract, pay $26.70 The Opportunity: Provide operations support. Act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide p
Job Source: Planet PharmaMidwest Remediation
Indianapolis, Indiana
Description: Reports To: Customer Support Manager Job Summary: The Customer Support Specialist is responsible for scheduling and administrative support for all mitigation projects. The Customer Support Specialist is the contact point for customers, project managers and technicians from initial inspection through project completion. The experience
Job Source: Midwest RemediationFlagstar Bank
Indianapolis, IN, United States
Position Title Customer Support Specialist - WLSC Location Work From Home United States Job Summary The Customer Support Specialist is part of our Lending Service Center (LSC) Call Team. This individual is responsible for supporting the technical and compliance needs of our internal and external business partners, title companies as well as our b
Job Source: Flagstar BankC4 Technical Services
Indianapolis, IN, United States
Customer Support Specialist, 2nd shift Location: Indianapolis, IN Job Description: Provide operations support to the Roche Support Network. Act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching,
Job Source: C4 Technical ServicesInktel Direct Corporation
Indianapolis, IN, United States
** Delta Faucet Customer Support Specialist** **Job Category****:** Customer Service **Requisition Number****:** DELTA001611 Showing 1 location **Job Details** **Description** As a Delta Faucet Customer Support Specialist, you will play a crucial role in helping our consumers install or troubleshoot Delta Faucet Companys faucets through inbound pho
Job Source: Inktel Direct CorporationIndianapolis, IN, United States
Customer Support Specialist
Location: 9115 Hague Road, Indianapolis IN 46256 (onsite)
Pay Rate: $24-$26/hour, paid weekly
Schedule: Hours during training 8am-5pm, Shift:12pm-9pm, M-F
Contract: 1 Year
This role provides operations support to our client, a Fortune 500 biotech organization.
Duties ct as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field representatives.
ble to maintain excellent workload management - balancing multiple tasks efficiently while maintaining a high level of quality in a fast-paced environment.
Communicates proactively and effectively with teammates, stakeholders, leadership and other colleagues.
Embraces change with a positive attitude. Identifies problem areas and recommends corrective solutions.
Maintain documentation according to established guidelines as may be required by specific job responsibilities.
Knows and applies the fundamental concepts, practices and procedures of the particular field of specialization.
Significant on-the-job training or formalized education in specific area.
Requires some evaluation, originality or ingenuity.
Work is varied and may be somewhat difficult in nature but usually involves limited responsibility.
Contributes independently or with a team towards a program or department goal or service.
Interfaces with internal customers and departments.
ble to work evenings and occasional weekends based on team needs.
Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
Qualifications ssociate's Degree with at least 2 years previous customer service experience or greater than 3 years previous customer service experience
Proven ability to make quick and effective independent decisions
Strong organization and planning skills
bility to handle multiple functions at one time
Efficient and effective oral and written communication skills
Intermediate computer skills including the ability to do some advanced functions within various software packages
bility to develop expert product knowledge for areas of responsibility
Preferred Previous experience with SAP and Salesforce
Experience with Google Suite, specifically Google Sheets, Google Docs, Google Slides, and Google Forms
Previous experience in a fast paced call center environment
Email Alert for Customer Support Specialist jobs in Indianapolis, IN, United States
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