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Techoregon
Portland, OR, United States
Location 2035 Northwest Front Avenue, Suite 300, Portland, Oregon **Description** **Who We Are** Foureyes is a rapidly-growing software company, named by the Technology Association of Oregon as the 2020 Rising Star Technology Company of the Year.. Were on track to become the leading sales intelligence platform and we need great people to ge
Job Source: TechoregonCosti
Portland, OR, United States
**Career Opportunity at COSTI** Technical Support Specialist Costi requires a technical support specialist for its IT department This is a full-time non-union contract position scheduled to work 35 hours per week. **Duties:** * Troubleshoot and resolve issues related to operating system, applications, hardware failures, printing problems, user ac
Job Source: CostiSuvoda
Portland, OR, United States
**Technical Support Specialist** at Suvoda Portland, Oregon, United States **Were Looking for a Technical Support Specialist to Join Our Team!** We are seeking a technically savvy, team player who thrives in a fast paced, dynamic environment. Our ideal candidate is an analytical thinker who will be motivated by helping clients resolve comple
Job Source: SuvodaConsultant Specialists, Inc. (CSI)
Hillsboro, OR, United States
Onsite -1 day remote after training Top 3 qualifications you are looking for on a resume (technologies worked with, skill sets, etc.) 1. Strong Technical Background working with various technologies, software, and support structures. 2. Troubleshooting skills. Experience working on issues that are complex and being able to isolate issues that haven
Job Source: Consultant Specialists, Inc. (CSI)Cornerstone onDemand
Portland, OR, United States
**Job Title: Advanced Technical Support Specialist** **Job Description:** The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolvin
Job Source: Cornerstone onDemandSolvOne, LLC
Portland, OR, United States
**Associate Technical Support Specialist** SolvOne - Portland, OR, United States SolvOne is looking to add the right candidates to our growing Technical Support Team! We serve the petroleum industry by providing 24/7/365 site-related solutions, comprehensive technical support, facilitating dispatch execution, performing nationwide project rollouts
Job Source: SolvOne, LLCCornerstone OnDemand
Portland, OR, United States
**Job Title: Advanced Technical Support Specialist** **Job Description:** The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving
Job Source: Cornerstone OnDemandVestas
Portland, OR, United States
At Vestas we are powered by the dream of changing the world. And to create a sustainable future, we are building a team of passioned visionaries. Would you like to join us? Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States. Construction Technical Support Specialist The construction
Job Source: VestasPortland, OR, United States
**Technical Support Specialist**
* Portland, OR
* Full-Time
* Support
* Technical Support Specialist
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
**POSITION OVERVIEW**
The Technical Support Specialist serves in a support capacity for clients seeking assistance with our software. As first line of support for issues, the individual in this role will be vital to ensuring clients are able to successfully resolve issues. Additionally, this position will require strong initiative, exceptional communication skills, and the ability to juggle competing priorities.
**RESPONSIBILITIES & DUTIES**
* Handles support calls from customers
* Takes ownership of customer issues reported and resolving problems
* Researches, diagnoses, troubleshoots and identifies solutions to resolve system and hardware issues
* Escalates unresolved issues to appropriate internal teams
* Prioritizes and manages several tasks at one time
* Creates and contributes to user documentation and support knowledgebase
* Assists with customer upgrades
* Conducts device configurations and preparation
* Performs other related duties as assigned
* Carries after-hours support phone on a rotating schedule
**QUALIFICATIONS**
* Associates Degree Preferred
* A strong team player with the willingness and ability to collaborate across multiple projects
* Ability to juggle multiple tasks
* Strong work ethic, a high level of integrity, and a willingness to put customers first
* Flexibility and willingness to work on whatever is required
* Great communication skills as the position may require talking with our customers, partners, and vendors
* Experience with SQL and basic SQLServer administration (preferred)
* Experience with SalesForce / FreshDesk (preferred)
* Experience with Android and Windows OS (preferred)
* Experience with Mobile Device Management (preferred)
**BENEFITS**
* Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
* Paid parental leave
* Medical and Dependent FSA
* 401K match
* Paid Time Off
* Nine company holidays
This is a full time role based in Portland, Oregon. *Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.*
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Technical Support Specialist jobs in Portland, OR, United States
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