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Charger Logistics
Charlotte, NC, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with th
Job Source: Charger LogisticsMaersk (a.k.a A P Moller)
Charlotte, NC, United States
Opportunity Managing the global customer experience for one of Maersk's largest customers, where we provide numerous transported, managed, and fulfilled by origin and destination services. With supply chain knowledge and trusted advisor skills, the Client Director drives positive customer interactions, delivers rapid responses to the clients' needs
Job Source: Maersk (a.k.a A P Moller)Damco Spain SL
Charlotte, NC, United States
Managing the global customer experience for one of Maersk’s largest customers, where we provide numerous transported, managed, and fulfilled by origin and destination services. With supply chain knowledge and trusted advisor skills, the Client Director drives positive customer interactions, delivers rapid responses to the clients’ needs and develop
Job Source: Damco Spain SLBHS Corrugated & Robotics
Charlotte, NC, United States
BHS Corrugated is seeking a Service Director to join our growing team in Charlotte, NC! Summary As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of customer satisfaction. Your role will be pivotal in enhancing our service ope
Job Source: BHS Corrugated & RoboticsThe Reserves Network
Gastonia, NC, United States
Logistics Coordinator Are you tired of working for a Corporate facility, but want to continue to help business across the US? If so, we have the perfect position for you! We have a thriving family-owned business that has been growing since 1919. When you become a part of the team you become a part of the family. The culture and environment is extra
Job Source: The Reserves NetworkAmerican Tire Distributors Inc.
Huntersville, NC, United States
Director, Customer Insights page is loaded Director, Customer Insights Apply locations Huntersville, NC time type Full time posted on Posted 7 Days Ago job requisition id R25598 Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an indust
Job Source: American Tire Distributors Inc.sbExperiential, LLC
Cornelius, NC, United States
Job Description Job Description Do you thrive in a fast-paced environment where creativity meets strategy? sbExperiential (SBX) is an award-winning experiential event marketing agency based in Cornelius, NC. SBX conceptualizes and creates interactive experiences for Fortune 500 companies at the biggest sporting events and festivals in the count
Job Source: sbExperiential, LLCWired Up Solutions LLC
Charlotte, NC, United States
Job DescriptionJob Description We are currently seeking someone who hasaLow Voltage License. We are starting a new division of our company and need new management to take on a new position with our company.The position isDirector of Service Operations. Low Voltage License required. We are seeking someone that can help develop service and installa
Job Source: Wired Up Solutions LLCCharlotte, NC, United States
** DIrector of Customer Service**
** The Maven Group, LLC - Charlotte, NC**
Reporting into our VP Global Customer Service, this role is accountable for developing and advising a world-class customer care organization. Here, you will develop strategies, strategic goals, and programs to meet revenue targets and business unit goals while improving overall customer happiness.
The development, accountability, and execution of organizational and strategic planning-related initiatives in support of all business segments is a key responsibility of this position. We will look to you to establish customer priorities, provide input during sales contract negotiations regarding service & expedite related issues, and ensure compliance with related contractual requirements.
This role will be at the helm of crafting and implementing end-to-end customer-facing organization addressing pre-and post-sales support, pricing, quotes, customer order servicing from entry to shipment with single messaging, and consistent and repeatable business processes.
**Required Qualifications for Consideration:**
* A completed Bachelors Degree with 10+ years of related experience.
* 3+ years of customer service leadership experience with a dedication to building and leading successful teams.
* 2+ years of experience working with SAP.
* A proven ability to consistently identify, attract and develop A level talent. Able to attract key individuals.
* Ability to build and run a well-oiled customer service organization while implementing a detailed, measurable and repeatable process.
* Proven experience handling conflict in a respectful, optimistic way.
* Well-founded cultural sensitivity with the ability to maintain relationships globally.
* Outstanding interpersonal skills - verbal and written able to capture relevant information and optimally document and articulate findings to senior leadership.
* Experience supporting/managing/working in a global, matrixed environment.
**Position Contact**
** Nanci Cronk**
**Senior Partner** Nanci has 21 years of Technical Recruiting experience with a specialty in recruiting for Engineering skillsets (Electrical, Mechanical, etc); Software Engineering (mobile, enterprise apps, web and embedded); SAP MM/SD, FICO, PP/PI and other modules; INFOSEC/Cybersecurity and general IT. Nanci's goal is to provide only the highest levels of service to clients and candidates who value ethics and quality in the workplace.
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DIrector of Customer Service jobs in Charlotte, NC, United States
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