Director of Client Services
Cornelius, NC, United States
Job Description Job Description Do you thrive in a fast-paced environment where creativity meets strategy?
sbExperiential (SBX) is an award-winning experiential event marketing agency based in Cornelius, NC. SBX conceptualizes and creates interactive experiences for Fortune 500 companies at the biggest sporting events and festivals in the country. From the Super Bowl, College Football Championship, FIFA World Cup to Coachella, Governors Ball, and ESPY Awards; SBX is there!
SBX is looking for a passionate and experienced professional to join the executive team as Director of Client Services. This is your chance to lead the charge in building strong client relationships and transforming initial concepts into unforgettable brand experiences.
In this role, you will:
Be the primary point of contact for new business, guiding projects from initial inquiries to a finalized scope of work
Track jobs year to year, anticipating workflow and scheduling
Be the architect behind creative briefs, scopes, budgets, and client presentations
Maintain and nurture relationships with existing clients, keeping a pulse on their upcoming needs
Overseeing the onboarding process and ensuring a smooth handoff to the Project Management team
Lead internal weekly team meetings to keep the entire team informed and all projects on time and under budget
Be a team leader, fostering a collaborative and growth-oriented environment for our Project Managers
You're a perfect fit if you have:
5+ years of experience in Marketing, with agency or brand
A proven track record of building high-performing teams and inspiring leadership
The ability to manage multiple priorities and tight deadlines with a cool head
Excellent written and verbal communication skills to captivate clients
A knack for creative problem-solving and strategic thinking
Experience in the sports marketing industry (a plus!)
Ready to join the team? We look forward to hearing from you!
Please note: This position is hybrid between the office in Cornelius, NC and work from home, along with some travel. 5%-15% travel required.
Company Description sbExperiential, LLC (SBX) is a growing event marketing company based in Cornelius, NC. SBX conceptualizes and builds out a variety of interactive experiences and products for large events, brand tours, sporting events and more for Fortune 500 companies. SBX activates at some of the largest events in the country including, Super Bowl, College Football Championship, NCAA Final Four, ESPYs Awards, NFL, PGA, MLB, and NASCAR. Company Description sbExperiential, LLC (SBX) is a growing event marketing company based in Cornelius, NC. SBX conceptualizes and builds out a variety of interactive experiences and products for large events, brand tours, sporting events and more for Fortune 500 companies. SBX activates at some of the largest events in the country including, Super Bowl, College Football Championship, NCAA Final Four, ESPYs Awards, NFL, PGA, MLB, and NASCAR.
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