ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Maven Group
Charlotte, NC, United States
** DIrector of Customer Service** ** The Maven Group, LLC - Charlotte, NC** Reporting into our VP Global Customer Service, this role is accountable for developing and advising a world-class customer care organization. Here, you will develop strategies, strategic goals, and programs to meet revenue targets and business unit goals while improving ove
Job Source: Maven GroupMaersk (a.k.a A P Moller)
Charlotte, NC, United States
Opportunity Managing the global customer experience for one of Maersk's largest customers, where we provide numerous transported, managed, and fulfilled by origin and destination services. With supply chain knowledge and trusted advisor skills, the Client Director drives positive customer interactions, delivers rapid responses to the clients' needs
Job Source: Maersk (a.k.a A P Moller)Damco Spain SL
Charlotte, NC, United States
Managing the global customer experience for one of Maersk’s largest customers, where we provide numerous transported, managed, and fulfilled by origin and destination services. With supply chain knowledge and trusted advisor skills, the Client Director drives positive customer interactions, delivers rapid responses to the clients’ needs and develop
Job Source: Damco Spain SLBHS Corrugated & Robotics
Charlotte, NC, United States
BHS Corrugated is seeking a Service Director to join our growing team in Charlotte, NC! Summary As the Service Director at BHS Corrugated North America, Inc., you will lead the service team to achieve budgeted sales and profit goals while ensuring the highest levels of customer satisfaction. Your role will be pivotal in enhancing our service ope
Job Source: BHS Corrugated & RoboticsThe Reserves Network
Gastonia, NC, United States
Logistics Coordinator Are you tired of working for a Corporate facility, but want to continue to help business across the US? If so, we have the perfect position for you! We have a thriving family-owned business that has been growing since 1919. When you become a part of the team you become a part of the family. The culture and environment is extra
Job Source: The Reserves NetworkAmerican Tire Distributors Inc.
Huntersville, NC, United States
Director, Customer Insights page is loaded Director, Customer Insights Apply locations Huntersville, NC time type Full time posted on Posted 7 Days Ago job requisition id R25598 Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an indust
Job Source: American Tire Distributors Inc.Nurses and More
Charlotte, NC, United States
Director of Clinical Services Our Licensed Home Care and Healthcare Staffing agency is growing!! We need a strong Registered Nurse to fill the role of our Director of Clinical Services for our Charlotte, NC office. This is an opportunity for you to use your knowledge and experience to advance and grow with an excellent, well established c
Job Source: Nurses and MoreSenior living
Charlotte, NC, United States
Position Details Employment Status: Full-Time Is Remote: No Perks and Benefits*: Employee Referral Bonus of $1,000 Sinceri Senior Living Discount Marketplace Access to earned wages prior to payday Generous PTO Plan Career Development Length of Service Bonus Program Affordable Medical, Dental, Vision, Supplemental Benefits 401K Retirement
Job Source: Senior livingCharlotte, NC, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.
Responsibilities:
Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfaction.
Develops and enhances strategic business partnerships by fully engaging and building trust with the clients' key decision makers to drive client retention.
Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
Maintain existing customer success metrics and data as directed.
Establish a trusted and strategic advisor relationship to help drive continued value of our services.
Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
Bring new ideas to the table about how we can better serve our clients.
Improve efficiency of accounts and optimize existing processes.
Requirements:
Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to 'closing the deal'.
Includes approximately 60-70% travel based on client needs.
5+ years of sales and account management experience.
Strong knowledge and understanding of the sales planning process.
Ability to interface with all required levels at a customer (entry level to senior executive)
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
Strong negotiation skills with proven closing ability.
High energy and genuine passion for “selling”.
Ability to function independently with little or no supervision as well as function in a team environment.
Experience working in the transportation industry is preferable.
College or university degree in a marketing or business-related field is an asset.
#J-18808-Ljbffr
Director of Customer Service jobs in Charlotte, NC, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.