IT Business Analyst

Columbus, OH, United States

IT Business Analyst (Hybrid Eligible)

About Us:

As Ohio's Secretary of State, Frank LaRose is doing his part to deliver a thriving democracy and a prosperous economy for all Ohioans. In his role as the state's chief elections officer, he is working to ensure that Ohio's elections are both secure and accessible. And, as the first stop for new businesses in the Buckeye State, he is assisting entrepreneurs as they receive articles of incorporation for a new business.

What You'll Do: Under the direction of the Project Management Office Manager, the IT Business Analyst is responsible for supporting IT project requests and contributing to the IT project lifecycle, particularly during the initiation and planning phases. Collects and examines information from stakeholders, business owners, customers, and management for implementing information technology solutions.

Identifies, documents, and analyzes business requirements necessary for project success.

Analyzes, reviews, and recommends potential solutions to identified business problems through technical implementations.

Creates detailed information technology process flows and flowcharts to visualize project processes.

Validates solutions by comparing the end product against requirements specifications to ensure alignment.

Acts as a liaison between various stakeholders, managing expectations, and ensuring effective communication among project team members.

Assists in developing project task plans, leading meetings, and coordinating activities for requirements gathering.

Develops skills necessary to manage risks and changes related to processes, projects, and procedures.

Develops understanding of advanced business modeling, technology solutions, and vendor solution evaluations to meet business requirements.

Develops skills to facilitate requirements gathering sessions, breaking down business problems into manageable work units.

What's in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

Medical Coverage Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance Dental, vision, and basic life insurance premiums are free after completed eligibility period . Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance Paid time off, including vacation, personal, and sick leave

12 paid holidays per year

Childbirth/Adoption leave

Employee Development Funds The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.

Deferred Compensation The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Qualifications

Education & Experience

Completion of undergraduate core program in computer science, information systems, or business administration AND one year combined work experience in: Creating and coordinating technical and business requirements for processes, projects, and procedures

Working with business users and technical staff to develop strategies

Leading modification or creation of new systems for implementation of information technology solutions, or

OR Completion of associate core program in computer science or information systems and 1 and 1/2 years combined work experience in areas listed above.

OR 3 years combined work experience in areas listed above.

Knowledge, Skills & Abilities Requires a comprehensive knowledge of various areas, including oral and written communication tools and techniques.

Must understand IT systems development lifecycle management concepts, technical writing and documentation practices, quality assurance principles, requirement analysis principles and methods, and approaches for sharing information using IT assets.

An understanding of business process modeling methods and techniques, IT security principles and methods, available technical tools, IT principles, methods and practices, performance monitoring principles and methods, the interrelationships of multiple IT specialties, and the business processes and operations of customer organizations.

Skills in reading comprehension, speaking, service orientation, quality assurance, identifying and specifying business requirements, operation analysis, time management, interviewing, presenting, facilitating, troubleshooting, critical thinking, and complex problem solving.

Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions, as well as to prepare meaningful, accurate, and concise reports.

Technology Personal computer, Microsoft Office 365 - Word, Excel, PowerPoint, Outlook, Vizio

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