National Account Manager- Alternative Channels
Chicago, IL, United States
Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking?Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your buddies on the go grab our GOOD TO GO delicious and nutritious snacks. And your pup begs for a Cookie Pal treat, our human-grade, vegan dog treats.At Riverside, we make delicious snacks that are good in every way. From our ingredients to our manufacturing practices, we’ve raised every bar on every aspect. We’re friendly and focused on creating foods that are good for you and good to the planet as well. Riverside Natural Foods is B-Corp certified, Triple-Bottom Line, Zero Waste, and Canadian owned and operated.Come work with a Canadian leader! We value teamwork, humility, respect, ownership, adaptability, passion and fun.You can learn more about us at www.riversidenaturalfoods.comWe continue to grow and today are looking for a committed, talented, star to join our team as our National Account Manager. Purpose of Position The National Account Manager is responsible for delivering best-in-class account management by directing, managing, and achieving sales objectives while operating within approved budgets. The position manages customers' and sales agents’ performance and relationships with major national and food service customers. The position executes sales strategy, objectives and forecasts sales volume for each assigned channel of business. Duties & Responsibilities Driving sales growth for Riverside Natural Foods in the Alternative & Food Service Channels: Demonstrate and uphold Riverside’s Core Values, mission, and vision.
Effectively manage sales and sales agents.
Hunter mentality to gain new customers, and farmer opportunities to grow existing relationships
Think proactively and strategically in order to drive organization-wide sales results.
Utilize sales and influencing skills across written verbal and presentation forms of communication internally and externally.
Identify, research, and analyze problems, identify alternative solutions, and project consequences of proposed actions.
Gather, evaluate, and interpret information, particularly as they relate to information on funding sources, market issues, and trends.
Effectively organize, plan, and execute.
Help to establish RESPECT and confidence with customers. Build and strengthen relationships with customers.
Educate customers on product attributes and benefits while displaying HUMILITY.
Build relationships within multiple levels of the customer organization. Develop and manage collaborative partnerships and joint business plans with key customers.
Develop and drive strategic plans to meet or exceed revenue goals. Have high engagement with customers to collaborate and partner during the planning process.
Provide key inputs for demand planning - own the bottom-up forecast for the S&OP process for each account owned. Properly manage forecasting on an accurate and consistent basis.
Compile and review quantitative sales data and react rapidly to changing trends or new competitive threats and opportunities. Have a close pulse on the environment and proactively have plans to support customers and RNF brands.
Create and present customer-specific presentations.
Develop customer-specific programs to drive strong velocities.
Discover medium- and long-term opportunities. Offer a solution-based selling approach.
Attend designated trade shows and events.
Any other duties as assigned.
Travel may require 50% +
Education & Qualifications A Bachelor’s degree with a business concentration is preferred.
Minimum of 3+ years in Food Service sales in the CPG industry
Skills And Abilities Proven track record of sales success in food service national account customers.
Category management mindset and know how to expertly use syndicated data sources (SPINS, Nielsen, IRI) and customer-specific data to support fact-based selling.
Proficient with MS Excel, MS Office, and PowerPoint
Excellent organizational and communication (written, verbal, and virtual) skills with high attention to detail.
Ability to prioritize and manage time effectively, while thriving in a remote environment
Have a thorough understanding of trade math, promotional planning, and forecasting rationale
Have an open mind and be excited to do things differently when the opportunity presents itself
Strong problem-solving skills and desire to bring creative and tactful solutions to business opportunities.
Motivated, enthusiastic, and positive even during stressful times (we love what we do but not every day is a walk in the park)
You feel connected to our mission of encouraging health, sustainability, and transparency
You are ready to make your mark in a smaller, growing brand leveraging your experience to deliver amazing results and build an outstanding company
You have an entrepreneurial spirit in that you’re comfortable with ambiguity and are energized by the process of building something lasting from the ground up
What We Offer: Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
RRSP matching or IRA matching for an empowered financial journey
Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
An open concept work environment that embodies our Values
How to Apply: If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the subject line National Account Manager or click the apply button!Riverside Natural Foods is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply.We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
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