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Top Prospect Group
New York, NY, United States
If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team. FT-Direct Hire On-Site in NYC $65-70K plus Benefits Must have previou
Job Source: Top Prospect GroupExpedite Technology Solutions LLC
New York, NY, United States
Job Description: Title: Field Support Tech Job Family: D&T Information Technology Background Package: *** Standard Package- No Drug Test Bill Rate: *** Hours: M-F 8-5pm Remote/Hybrid/In-Person: In-Person Location: New York, NY Assignment Duration: 6 Months Potential to convert to FTE, If so, what rate: Potential, no rate at this time Resou
Job Source: Expedite Technology Solutions LLCAquarian Holdings
New York, NY, United States
Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retiremen
Job Source: Aquarian HoldingsSummit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Axelon
New York, NY, United States
6 mth assignment. Mon- Fri weekends as needed. Req 1+ year of tech support exp. in tech support role. Must have strong customer service skills, good communication. Ability to learn quickly and new technologies. Work in a team environment as well as being self-motivated. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deplo
Job Source: AxelonHealth Recovery Solutions
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This internship o
Job Source: Health Recovery SolutionsMarsh McLennan Agency
White Plains, NY, United States
This is a 10-12 week internship, starting out full time with the intentions to move to part time once the semester starts. There are 3 internship focuses available - Devops, Data Analytics and Data Science, details below. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by
Job Source: Marsh McLennan AgencyWoodcliff Lake, NJ, United States
IT Support Specialist ** local candidates only **
About Us
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated A Excellent by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.
Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambituous vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial.
Position Summary
Use your tech savvy to help everyone across the company work as productively as possible as we achieve ambitious goals. Our IT Support Specialist is a skilled techie-and enjoys working with team members to solve problems. This is a wonderful opportunity to apply technical knowledge, troubleshoot and resolve issues expediently, while also proactively implementing improvements that elevate productivity and create smooth and efficient work days for all.
Job Functions, Essential Duties, And Responsibilities
Provide collegial, front-line support to in-house staff.
Monitor and respond quickly and effectively to requests received through in-person, email, ticket and phone calls, addressing the issues through to resolution.
Get new employees set up for work-providing instruction and guidance on IT tools and processes as needed.
Assist IT leadership on emerging projects and collaborate across the organization to troubleshoot and problem solve.
Write and update technical documentation as needed.
Ensure that systems are safe and secure against cybersecurity threats.
Track issues, research best practice and make recommendations on projects to improve systems and operations.
Experience, Skills, Knowledge Requirements
5+ years of progressive, related work experience and the motivation to continuously learn and collaborate.
Excellent people skills-in person and on the phone.
Ability to smoothly adapt and adjust to changing work situations, processes and procedures.
Strong verbal and written communication skills.
Ability to diagnose and resolve technical issues.
Solid knowledge of firewall, switch, window servers, web servers, active directory.
Solid understanding of voip phone, computer systems, software deployment and other tech products-and capacity to support staff utilization.
Knowledgeable and up-to-date on Windows Operating Systems and Office Suites.
A good understanding of essential information security principles and best practices..
Organized and reliable, with a self-starter mindset and pragmatic execution skills.
An energetic, optimistic, and collegial team-player.
Compensation and Benefits
Colonial Surety offers:
A competitive starting salary based on experience, with achievement based opportunities for annual bonuses and increases.
Opportunities for professional advancement. We value big thinking tied to practical, collaborative execution in a structured and growth oriented company.
Ongoing mentoring from senior staff and periodic opportunities to attend industry seminars and workshops.
Starting on the first day of hire, all Colonial employees can begin participating in our excellent Major Medical, Dental, Vision and Life Insurance plans.
Paid holiday and vacation time, which starts in the first year of employment and increases with tenure.
A modern, professional, suburban office space, concentrated work day (8:30-5:30) and business-attire environment.
We enjoy a professional, collegial and positive work atmosphere, sharing camaraderie and rooting for individual and collective success.
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Email Alert for Information Technology Support Technician jobs in Woodcliff Lake, NJ, United States
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