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At Home Group Inc.
Willow Grove, PA, United States
Job Description $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer’s experience. Key Roles and Responsibilities Pr
Job Source: At Home Group Inc.At Home Stores LLC
Cherry Hill Township, NJ, United States
Cherry Hill, NJ, United States Job Identification 15223 Locations 989 CHURCH ROAD, CHERRY HILL, NJ, 08002, US Posting Date 08/07/2023, 05:55 PM Job Schedule Full time Job Description $15.50-18.15/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and d
Job Source: At Home Stores LLCWilson Language Training
Trenton, NJ, United States
Customer Support Specialist Department: Customer Experience Location: Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course enrollments, and assistin
Job Source: Wilson Language TrainingGenuine Cable Group
Philadelphia, PA, United States
**Description** Position Summary Join one of the fastest growing leaders in the Wire & Cable industry in our brand new customer support department! Our Customer Support Specialists work as a team to act as bridge builders for new and old accounts by directly working with customers and figuring out what we can do to best address their needs. In this
Job Source: Genuine Cable Group1925 Consulting LLC
Philadelphia, PA, United States
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be a
Job Source: 1925 Consulting LLCDealer Synergy
Audubon, NJ, United States
Looking for an exciting job opportunity? We're building an amazing company, and we want you to be a part of it! We're currently hiring a Client Success Specialist for our automotive training program in Audubon, NJ. We're seeking someone who enjoys helping others, has a creative mindset, and excels in communication skills. At Dealer Synergy, we emp
Job Source: Dealer SynergyValnet Freelance
Philadelphia, PA, United States
VALNET Inc, is currently searching for a Customer Support Specialist to assist with customer inquiries, report distribution and data entry into our systems! Our focus is on quality, NOT quantity when it comes to answering calls and ensuring client satisfaction. Our Customer Service department is staffed with knowledgeable, courteous individuals. C
Job Source: Valnet FreelanceAt Home Stores LLC
Willow Grove, PA, United States
Willow Grove, PA, United States Job Identification 15982 Locations 2620 Moreland Rd, Willow Grove, PA, 19090, US Posting Date 05/23/2023, 04:57PM Job Schedule Job Description $11.75-15.28/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team m
Job Source: At Home Stores LLCWillow Grove, PA, United States
Willow Grove, PA, United States
Job Identification
15983
Locations
2620 Moreland Rd, Willow Grove, PA, 19090, US
Posting Date 05/23/2023, 04:58PM
Job Schedule
Full time
Job Description $14.25-18.53/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.Key Roles and ResponsibilitiesProvides customers a positive shopping experienceRegularly performs Supervisor functions. Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security. Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise. Manages all front end audit and cash compliance responsibilities. Ensures team is trained in the processing of all transactions per policy.Performs cashier duties accurately while processing all transactions per policy.Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.Maintains conditioning and housekeeping (inside and out) standards Timely and thorough incident reporting compliance.Submits facilities, IT, and store communication requests as needed.Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.Performs and trains team on all customer support responsibilitiesOperates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages.Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures. Qualifications and CompetenciesAt least 18 years oldHigh School Diploma/EquivalentAbility to work a flexible schedule including nights, weekends, and some holidayAbility to lift a minimum of 50 lbs., team lift 100 lbs.Contributes to a customer focused environment while demonstrating excellent service.Communicates clearly with customers, team and leadership.Reliable and trustworthyAbility to work effectively independently and within a team to perform all tasks as assigned.Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
About Us When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.
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Customer Support Specialist - FT jobs in Willow Grove, PA, United States
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