Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Syntricate Technologies
Deerfield, IL, United States
Position : Desktop Support Location : Deerfield IL (Onsite) Duration : Contract Experience : 9+ Job Description : Desktop Support: OSS (Local IT ) Provide onsite and desk side support services to end users. Build, configuring and troubleshoot Install image on Customer PC and laptop applications and hardware components. Support meeting room envir
Job Source: Syntricate TechnologiesTEKsystems
Oak Brook
Our client is looking for a desktop support specialist Job Description As it relates to EUC, their L1 tickets are supported by an MSP and their desktop support team provides L2-3 support. The day-to-day is a strong mix of executive support, projects, and escalated ticket resolution. Total team on 13 technicians across all of their locations provide
Job Source: TEKsystemsTEKsystems
Oak Brook
Description: The Desktop Support Analyst will provide support for level 2 & 3 issues, escalated from the level 1 help desk. This will include executive support, project-based work, and escalated ticket resolution for their Oak Brook location. Primary Job Duties: • Perform on-site analysis, diagnosis, and resolution of complex desktop problems for e
Job Source: TEKsystemsTEKsystems
Oak Brook, IL, United States
Our client is looking for a desktop support specialist Job Description As it relates to EUC, their L1 tickets are supported by an MSP and their desktop support team provides L2-3 support. The day-to-day is a strong mix of executive support, projects, and escalated ticket resolution. Total team on 13 technicians across all of their locations provi
Job Source: TEKsystemsSyntricatetechnologies
Deerfield, IL, United States
2 months ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome back Sign in to save Desktop Support Engineer at Syntricate Technologies . Desktop E
Job Source: SyntricatetechnologiesTEKsystems
Oak Brook, IL, United States
Description: The Desktop Support Analyst will provide support for level 2 & 3 issues, escalated from the level 1 help desk. This will include executive support, project-based work, and escalated ticket resolution for their Oak Brook location. Primary Job Duties: • Perform on-site analysis, diagnosis, and resolution of complex desktop problems fo
Job Source: TEKsystemsTEKsystems
Oak Brook
Job Description As it relates to EUC, their L1 tickets are supported by an MSP and their desktop support team provides L2-3 support. The day-to-day is a strong mix of executive support, projects, and escalated ticket resolution. Total team on 13 technicians across all of their locations provides support to roughly 2200 EU. Current location in Oakbr
Job Source: TEKsystemsResource Logistics
Schaumburg, IL, United States
Job Description: An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems. Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information t
Job Source: Resource LogisticsPalatine, IL, United States
Job Description
General Function:
The IT Technical manager is responsible for planning, directing, and overseeing the operations of the Desktop Support team. The manager is also responsible for developing and maintaining procedures that enable and encourage the optimum performance of a staff of technical professionals.
The manager is responsible for providing coaching and career development to team members.
Responsibilities
Manage team of technical professionals that provide technical support to the Harper College community.
Responsible for the management, monitoring, and maintenance of the production environment.
Conduct business process analysis; proactively identify areas of improvement to optimize current technology.
Administer, maintain, develop, and recommend policies and procedures for ensuring the security and integrity of the College systems.
Keep current with industry developments and standards in order to make recommendations for technology improvements, acquisitions and/or development.
Lead technical projects in support of organizational and institutional goals. Prepare project activity and progress reports for the management team.
Develop documentation and procedures to decrease errors and outages and increase the ability for anyone on the team to perform standard procedures.
Perform duties associated with managing staff; including assigning personnel and other resources to projects and initiatives.
Function as a member of the technical management team that works together to integrate educational, fiscal, technology, and personnel planning to ensure achievement of the College's mission.
Collaborate with peers for adherence to best practices and process standardization.
Develop and lead management of suppliers with a focus on cost reductions and service improvement.
Serve on committees and councils, task forces and project teams.
Provide 24/7 support.
Can serve as Acting Director in the absence of the Director.
Manages and directs the activities related to the desktop systems requirements for the College.
Responsible for the introduction and implementation of new technology and standards related to desktop and instructional computing for the College. Analyzes and recommends new hardware and software initiatives.
Performs related duties as assigned.
Qualifications
Education: Bachelor's degree in technology related field or a combination of Bachelor's degree in un-related field and relevant work experience. Master's degree in technical field or business preferred.
Experience: Five years of recent project management and/or supervisory experience required. Must possess excellent verbal and written communications skills as well as the ability to grasp a quick understanding of new situations.
#J-18808-Ljbffr
Email Alert for Technical Manager - Desktop Support jobs in Palatine, IL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.