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The Peak Organization, Inc.
, IL, United States
2 weeks ago Be among the first 25 applicants Job Description We are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and
Job Source: The Peak Organization, Inc.AA2IT
Chicago, IL, United States
DESKTOP TECH I: 320 S Canal St, Chicago, IL USA 100% onsite This role is a walk up tech solution. Working with the two others to provide the best IT experience . • What are the TOP 2 required skills that candidates must have? Customer Service and the ability to learn. • What will the work schedule be for this position? (M-F? 8-5? Overtime? After
Job Source: AA2ITTEKsystems
Downers Grove, IL, United States
Description: Our client in Downers Grove, IL is looking for a Sr. Desktop Support Technician to join their team! The Sr. Desktop Support Technician serves as a point of contact for end-users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and
Job Source: TEKsystemsThe Chicago Lighthouse
Chicago, IL, United States
Desktop Support Technician Job Details Job Location Chicago, IL Position Type Full Time Education Level 2 Year Degree Salary Range $59,000.00 - $62,000.00 Salary Travel Percentage Negligible Job Shift Day Job Category Information Technology Job Description STATEMENT OF PURPOSE: The Desktop Support Technician provides customer or t
Job Source: The Chicago LighthouseTHE CHICAGO LIGHTHOUSE
Chicago, IL, United States
Job Details Job Location Chicago, IL Position Type Full Time Education Level 2 Year Degree Salary Range $59,000.00 - $62,000.00 Salary Travel Percentage Negligible Job Shift Day Job Category Information Technology Job Description STATEMENT OF PURPOSE: The Desktop Support Technician provides customer or technical support by collecting trou
Job Source: THE CHICAGO LIGHTHOUSEConnection
Chicago, IL, United States
Overview: What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and suppor
Job Source: ConnectionUnited Credit Union
Chicago, IL, United States
Job Summary : As a Desktop Support Technician, you'll play a crucial role in our IT Department. You'll be responsible for installing, upgrading, troubleshooting, and maintaining computer hardware and peripheral equipment. You'll also work with outsourced vendors to ensure efficiency and cost-effectiveness. You'll have the exciting opportunity to as
Job Source: United Credit UnionUnitedcreditunion
Chicago, IL, United States
Job Summary : As a Desktop Support Technician, you'll play a crucial role in our IT Department. You'll be responsible for installing, upgrading, troubleshooting, and maintaining computer hardware and peripheral equipment. You'll also work with outsourced vendors to ensure efficiency and cost-effectiveness. You'll have the exciting opportunity to as
Job Source: UnitedcreditunionOak Brook, IL, United States
Our client is looking for a desktop support specialist
Job Description
As it relates to EUC, their L1 tickets are supported by an MSP and their desktop support team provides L2-3 support. The day-to-day is a strong mix of executive support, projects, and escalated ticket resolution. Total team on 13 technicians across all of their locations provides support to roughly 2200 EU. Current location in Oakbrook is their global Headquarters and has 3 executive support specialists, this is an additional opening.
Current Projects:
• E5 licensing products (roll out of Viva, Power Apps, VDI, Defender, Purview, etc)
• Ongoing M&A work, so they are consistently onboarding new tenants into their core infrastructure
• Re-evaluating current ticketing tool
• Looking for new ways to introduce automation
• Win11 currently rolling this out
• New Hardware roll out
Technologies:
• Just rolled out MSFT Defender and Intune
• Win 10/11
• O365
• Azure AD
• IOS devices for corporate users
• MFA rolled out
• Ticketing tool: HALO
• IOS devices for C-suite
Primary Job Responsibilities:
• Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
• Assess the need for and implement performance upgrades to hardware
• Collaborate with network technicians/network administrators to ensure efficient operation of the Company’s desktop computing environment.
• Where required, administer and resolve issues with associated end-user technology, networking or software products.
• Receive and respond to incoming calls and/or e-mails regarding desktop problems.
• Answer to and perform moves, adds, and change (MAC) requests as they are submitted by the service desk tool.
• Ensure that physical desktop connections, as well as wireless connectors between PCs and servers, etc., are in proper working order.
• Prepare tests and applications for monitoring desktop performance, provide performance statistics and reports.
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
• Develop and maintain an inventory of all defined assets.
• Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
• If necessary, liaise with third-party support and IT hardware vendors.
• Conduct research on desktop products in support of IT procurement and development efforts. Evaluate and recommend products for purchase.
• Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
• Write technical specifications for purchase of PCs, desktop hardware and related products.
Skills:
Office 365, Servicenow, Windows 10, Itil, Executive Support, Active directory, Desktop, Customer service, project coordination
Top Skills Details:
Office 365,Servicenow,Windows 10,Itil,Executive Support,Active directory,Desktop
Additional Skills & Qualifications:
Organization has been growing by acquisitions and currently owns 20+ companies/product lines.
FS Solutions (division is a leading supplier of communication and security equipment systems)
Elgin Sweeper
Crysteel Manufacturing
Victor products (LED lighting for global mining industry)
Jetstream (A leading provider of automated industrial high-pressure water blasting solutions for safer cleaning)
Guzzler (industrial vacuum loaders)
Ox Bodies (leading manufacturer and installer of heavy-duty dump platforms)
Rugby
FS Vama
Joe Johnson equipment
Travis
Westech
Highmark
Mark Rite Lines
Vactor
MRL Equipment
Truvac
OSW Equipment
Groundforce and Towhaul
Deist Industries
Roll-off parts
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Desktop Support Technician jobs in Oak Brook, IL, United States
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