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Crescens
Atlanta, GA, United States
Job Title: - Help Desk Analyst Location: Atlanta, GA Duration: 5+ months DESCRIPTION: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal
Job Source: CrescensInTown Suites
Atlanta, GA, United States
Position Summary: The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-related hardware and software. I. Position Responsibilities: Essential Supp
Job Source: InTown SuitesPRGX Global
Atlanta, GA, United States
SUMMARY: This role will support Global PRGX employees with hardware, software and technical troubleshooting. The ideal candidate will have a strong understanding of computer hardware and software, excellent problem-solving skills, and a customer-oriented approach. JOB DUTIES & RESPONSIBILITIES: • Provide technical support to end users via phone,
Job Source: PRGX GlobalPRGX
Atlanta, GA, United States
About PRGX Global, Inc ABOUT PRGX We provide the business intelligence to unlock incremental value from data and expand impact across our clients' organizations for healthier whole businesses. PRGX pioneered Recovery Audit nearly 50 years ago and is now the global leader in source-to-pay analytics and margin expansion. PRGX empowers clients in mo
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Atlanta, GA, United States
Short Description: The Client, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia. Complete Description: *THIS IS NOT A TECHNICAL SUPPORT POSITION. THIS POSITION IS AN ADMINISTRATIVE ROLE *Local Metro Atlanta area applicants only. Position Responsibilities: • Receive and track onboa
Job Source: Midas ConsultingLanceSoft
Atlanta, GA, United States
Title: Help Desk Analyst 2 3-month project Must be local to Metro Atlanta. Qualifications: • Associate's degree in a related field from an accredited college or university • OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. • Note: An equivalent combination of education and job specific experience that provi
Job Source: LanceSoftTekwissen
Atlanta, GA, United States
Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, So
Job Source: TekwissenDeKalb Community Service
Decatur, GA, United States
DeKalb Community Service Board (CSB) is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are unins
Job Source: DeKalb Community ServiceAtlanta, GA, United States
Help Desk Analyst 1
One of IDR's largest clients is looking for a Help Desk Analyst 1 to join its team in Atlanta, GA! This individual will provide technical assistance to computer users in person, over the phone, and via email.
This role is 100% onsite in Atlanta, GA.
Responsibilities of the Help Desk Analyst 1 Include:
Provide assistance to users with computer hardware and software issues.
Respond to technical support issues via phone, email, and in-person
Monitoring ticket queues
Assigning tickets to internal and external support staff
Escalating tickets outside of the department until resolved
Required Skills/Experience: 2+ years of Technical End-User Support experience
Strong working knowledge of Windows 10 and Office 365
Hands-on knowledge in resolving issues with PCs, Laptops, Printers, and Copiers
Knowledge of Active Directory, SCCM, and VPNs.
CANDIDATES MUST BE ABLE TO LIFT 30+ LBS
What's In It for You? Join a flexible, friendly, laid-back work environment
Enjoy an extremely competitive compensation and benefits package
Enjoy true work/life balance
Join an extremely secure organization that offers job stability
Advance your career by joining an organization that believes in promoting from within
Why IDR? 25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Email Alert for Help Desk Analyst I jobs in Atlanta, GA, United States
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