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Honeywell
Phoenix, AZ, United States
Join a team recognized for leadership, innovation and diversityThe Customer Experience Professional/ GCE Site Coordinator will play a pivotal role in managing APU/Engine repairs, ensuring correct quote pricing, resolving contract issues to prevent disputes, reviewing business rules, and recovering any problems that arise. This position requires a d
Job Source: HoneywellValon
Phoenix, AZ, United States
About the Company Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing profess
Job Source: ValonOpenWorks
Phoenix, AZ, United States
About the Company Openworks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With 40 years in business, OpenWorks has earned year-over-year recognition on the Inc. 5000 and Franchise 500 fastest-growing organizations list. We are committed to empowering our employees and enhancin
Job Source: OpenWorksCircle K Stores, Inc.
Tempe, AZ, United States
ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements: Respond to customer communication via phone, email, and digital channels in a professional manner Utilize multiple applications/systems to assist customers efficiently and in a timely manner Utilizing learnings a
Job Source: Circle K Stores, Inc.Valon Mortgage, Inc.
Tempe, AZ, United States
**Customer Experience Specialist** Tempe, AZ / Servicing Customer Experience / Full-time About the company Valons mission is to champion homeowners on their financial journey as the partner they can trust with their home and future. We bring simplicity, dependability, and humanity to homeownership. We are a growing team of engineers, operators, pr
Job Source: Valon Mortgage, Inc.Best Buy
Tempe, AZ, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyIntoxalock
Phoenix, AZ, United States
**Customer Experience Specialist-Bilingual** **Department:** I-Customer Service **Location:** Phoenix, AZ **Bilingual Customer Experience Associate - Work from Home** With over 25 years of ignition interlock leadership, Intoxalock has expertise in helping drivers regain their license after a drunk driving charge and preventing any attempts at impa
Job Source: IntoxalockPearson Lanka
Phoenix, AZ, United States
ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Specialist- Remote Phoenix , Arizona Share this job * share by email** **Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly
Job Source: Pearson LankaPhoenix, AZ, United States
About the Company
Openworks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With 40 years in business, OpenWorks has earned year-over-year recognition on the Inc. 5000 and Franchise 500 fastest-growing organizations list. We are committed to empowering our employees and enhancing their skills to drive success in all aspects of sales and customer engagement.
Do you have exceptional customer service and telephone skills? Do you love solving customer issues? Look no further! We are hiring a Customer Service Representative.
Overview of Responsibilities
Respond to inbound phone and email inquiries, using resources to effectively identify, resolve, and escalate customer needs as appropriate.
Make outbound calls and inquiries to assess the quality of service our customers are receiving, and if quality of service is not spectacular, leverage available resources to turn the customer into an Open Works advocate.
Keep customers informed throughout the ongoing status of any ongoing/current issues they may be experiencing.
Manage portfolio of accounts to assure contract renewals and terminations remain under company KPI's.
Actively pursue contract increases and upsells to create a better customer experience.
What You'll Need to Succeed
Strong Communication skills
Committed to providing excellent customer service.
1+ year(s) in a contact center environment
1+ year(s) experience working with a CRM system.
Ability to type over 25 WPM.
Proficient in Microsoft Office Suite
High school or GED required.
WHAT'S IN IT FOR YOU?
Competitive base pay + bonus incentives
Opportunity to win Annual President's Club Trip
Company issued laptop
401k retirement savings plan with generous company match
Comprehensive medical, dental, vision, disability, and life insurance
Paid time off, paid holidays and paid volunteer time off (16 hours/yr)
Fitness reimbursement
OpenWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Experience Specialist jobs in Phoenix, AZ, United States
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