Account Executive

Dallas, TX, United States

TASKS AND RESPONSIBILITIES:

Take full responsibility for relationship development/management within each facility assigned

to the Account Executive

Develop relationships with local facility “influencers” which may include, but are not limited to,

the Administrator, Director of Nursing and Medical Director in each of their facilities.

Cross sell TridentCare Services to assigned facilities.

Develop and maintain territory coverage with the Regional Sales Director (RSD) and coordinate

with the CSE.

Responsible for problem resolution in support of the CSEs operating in their geography.

Problem resolution may include the following:

o Billing issues that require on-site support

o On-Site training (various)

o General operational issues that require on-site support

o Clinical concerns/issues that require on-site support When appropriate, coordinate TridentCare responses (for customer initiated issues) between

the Sales Support Team (SST) and our customers. QA Attendance & Participation is a requirement of the position for those limited accounts

assigned to the AE. The Account Executive will coordinate additional QA meeting attendance

with the CSE for critical accounts. In situations where QA attendance is not possible, the

Account Executive is responsible for ensuring the Administrator, Director of Nursing and Medical

Director have electronic copies of their QA reports.

Generate qualified leads for the CSE

Identify prospects using all available resources and SUGAR database

Significant travel required as needed within the assigned territory, with daily account visits

required. Weekly and monthly call schedule will be approved by RSD and coordinated with the

CSE.

Report customer product experience issues through appropriate channels in an accurate and

timely manner.

Work as a liaison between the customer, external and internal TridentCare Operations.

Track personnel changes within client facilities, develop and maintain accurate prospect and

account file using the SUGAR database and DDF system.

Assist in the gathering of critical information for RFP responses.

Conduct new facility set-ups in person

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Conduct Review of Services for assigned clients, and as needed by the CSE.

Collect and update competitive information

Attend industry conferences, regional meetings and actively participate in local networking and

professional events to cultivate customer relationships.

Submit timely and complete reports on a weekly and monthly basis

Establish positive public image of the Company in all interactions with prospects, customers,

colleagues and competitors.

Commit to professional development as appropriate

Perform other related duties as assigned.

SKILLS|EXPERIENCE

A Bachelor’s Degree or equivalent knowledge is required.

A minimum of 3 years of Sales, Marketing, or Clinical experience is required, preferably with one

year of Sales experience. General understanding of ROI selling.

Long Term, skilled nursing or Medical Sales experience or familiarity is preferred.

Proven track record of increasing sales and revenue; field sales experience is preferred

Must possess a high sense of urgency and a strong work ethic.

Must possess basic computer skills.

Strong communication skills (verbal and written) are essential.

Must have strong interpersonal and organizational skills.

Must possess a high degree of initiative, creativity, and the ability to meet deadlines and work

with minimal supervision.

Individual must have good time management skills and the ability to prioritize tasks

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; to handle or feel;

to talk and to hear. The employee is required to walk; sit; reach with hands and arms and stoop, kneel,

crouch, or crawl 2 hours a day. The employee may lift and or move or carry up to 15 pounds on occasion

and push/pull 50+pounds. The employee may stand, sit/walk 8 hours a day and operate moving

vehicles. Specific vision abilities required by this job include close vision, depth perception, and ability to

adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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