Catering Sales and Events Manager
Los Angeles, CA, United States
Hotel June West L.A. is seeking a motivated, service-driven Catering Sales & Events Manager to oversee all catering functions throughout our 250-room reimagined property. Reporting to the Area Director of Sales & Events, this key role will drive top-line catering revenue by maximizing profits within our creative event venues, two F&B outlets and spectacular pool deck.
A combination of both sales strategy and hands-on service, the ideal candidate will be the subject matter expert responsible for executing Banquet Event Orders (BEOs) and upselling amenities within our spaces to propel additional revenue.
Responsibilities
Negotiate with clients through use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Distribute Banquet Event Orders to all appropriate hotel departments to facilitate efficient purchasing, planning, and employee scheduling
Communicate group details and changes to all hotel departments, detailing out the customer needs with all departments to ensure customer expectations are met
Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, community functions, sales blitzes, internet prospecting, entertainment, supplier partnerships, etc.
Maintain an active trace/follow-up system via Delphi (salesforce) and/or Outlook
Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. Understand venue capabilities and limitations of all event spaces facilities to provide resourceful options between client, third party vendors and internal meetings
Detail and distribute Weekly Group Resumes to include all necessary manifest details to Operations team
Ensure attrition and commissionable rates are communicated with Finance department for proper payment/payout processing
Qualifications
Minimum 2-3 years hotel catering industry experience preferred
Experience with Delphi (salesforce) and HMS is preferred but not required
Excellent written and verbal communication skills
Impeccable selling and interpersonal skills
Strong problem-solving skills; ability to handle difficult situations and guests
High level of creativity and attention to detail
Ability to multi-task and make decisions in a fast-paced, client driven environment
Ability to work long and irregular hours, holidays, weekends and evenings
Education
Bachelor’s Degree preferred
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
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