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SENTA Partners
Atlanta, GA, United States
Description We are actively seeking a Technical Support Specialist to provide comprehensive IT support across both Tier 1 and Tier 2 levels within our Information Technology department. This integral role is responsible for maintaining our IT infrastructure, ensuring seamless operations at our outpatient healthcare clinics, and delivering exceptio
Job Source: SENTA PartnersHexagon Geosystems
Atlanta, GA, United States
Job Description AGTEK Development Company, a part of Hexagon, is looking for a Technical Support Specialist to join its Technical Support Department. Based in Livermore, California with offices in Atlanta, Georgia, AGTEK is widely and favorably recognized as the leading supplier of earthwork takeoff and 3D modeling solutions for heavy constructio
Job Source: Hexagon GeosystemsSENTA Partners
Atlanta, GA, United States
Description We are actively seeking a Technical Support Specialist to provide comprehensive IT support across both Tier 1 and Tier 2 levels within our Information Technology department. This integral role is responsible for maintaining our IT infrastructure, ensuring seamless operations at our outpatient healthcare clinics, and delivering exceptio
Job Source: SENTA PartnersVerint Systems
Atlanta, GA, United States
At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and
Job Source: Verint SystemsfirstPRO 360
Atlanta, GA, United States
Job Description Job Description Highly profitable and stable company has an immediate need for an IT Support Specialist for an onsite support role in the Metro Atalanta Area. In this role, you will be the sole IT resource . General duties include handling hw/sw support for users, adding new users and setting up workstations, providing remote and
Job Source: firstPRO 360Vonage
Atlanta, GA, United States
Why this role is important: The primary function of this position is to handle inbound and outbound calls to resolve customer technical issues as well as answer questions related to Vonage products and billing inquiries. As a Technical Support Agent you will be responsible for supporting all products and features Vonage offers. What you will do:
Job Source: VonageLeica Geosystems
Atlanta, GA, United States
AGTEK Development Company, a part of Hexagon, is looking for a Technical Support Specialist to join its Technical Support Department. Based in Livermore, California with offices in Atlanta, Georgia, AGTEK is widely and favorably recognized as the leading supplier of earthwork takeoff and 3D modeling solutions for heavy construction contractors. Fo
Job Source: Leica GeosystemsVonage
Atlanta, GA, United States
Why this role is important: The primary function of this position is to handle inbound and outbound calls to resolve customer technical issues as well as answer questions related to Vonage products and billing inquiries. As a Technical Support Agent you will be responsible for supporting all products and features Vonage offers. What you will do:
Job Source: VonageAtlanta, GA, United States
We are seeking a skilled Technical Support professional to join Carahsoft. As a Technical Support Specialist, you will be responsible for aiding and resolving technical issues for our clients. Ideal candidate comes with expertise in operating systems, computer networking, and troubleshooting all while providing outstanding customer service to our valued clients.
Primary Duties and Responsibilities:
Ensure that all clients are having a positive experience using their software through Carahsoft
Provide expert level technical support to clients via phone, email, or in-person
Diagnose and resolve hardware and software issues
Install and configure software applications for customers
Assist with system upgrades and maintenance as needed
Collaborate with other team members to develop solutions for complex technical problems
Document and track customer interactions and resolutions using a ticketing system
Keep up-to-date with the latest technology trends and advancements
Requirements:
Bachelor’s Degree in Computer Science, Information Systems, Information Technology or similar
Client-Server Communication knowledge
Troubleshooting experience or competency
Software installation and upgrade experience
Ability to contribute to internal knowledge base for solving customer issues
Customer service oriented, able to provide clear instructions in a timely manner to customers via phone and email
Knowledge, Skills, and Abilities:
Domain and Active Directory Knowledge
Ability to troubleshoot Windows Event Viewer
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Email Alert for Technical Support Specialist jobs in Atlanta, GA, United States
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