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firstPRO 360
Atlanta, GA, United States
Job Description Job Description Highly profitable and stable company has an immediate need for an IT Support Specialist for an onsite support role in the Metro Atalanta Area. In this role, you will be the sole IT resource . General duties include handling hw/sw support for users, adding new users and setting up workstations, providing remote and
Job Source: firstPRO 360Leica Geosystems
Atlanta, GA, United States
AGTEK Development Company, a part of Hexagon, is looking for a Technical Support Specialist to join its Technical Support Department. Based in Livermore, California with offices in Atlanta, Georgia, AGTEK is widely and favorably recognized as the leading supplier of earthwork takeoff and 3D modeling solutions for heavy construction contractors. Fo
Job Source: Leica GeosystemsAGTEK Development Co Inc
Atlanta, GA, United States
AGTEK Development Company, a part of Hexagon, is looking for a Technical Support Specialist to join its Technical Support Department. Based in Livermore, California, AGTEK is widely and favorably recognized as the leading supplier of earthwork takeoff and 3D modeling solutions for heavy construction contractors. Founded in 1981, AGTEK pioneered com
Job Source: AGTEK Development Co IncVonage
Atlanta, GA, United States
Why this role is important: The primary function of this position is to handle inbound and outbound calls to resolve customer technical issues as well as answer questions related to Vonage products and billing inquiries. As a Technical Support Agent you will be responsible for supporting all products and features Vonage offers. What you will do:
Job Source: VonageVonage
Atlanta, GA, United States
Why this role is important: The primary function of this position is to handle inbound and outbound calls to resolve customer technical issues as well as answer questions related to Vonage products and billing inquiries. As a Technical Support Agent you will be responsible for supporting all products and features Vonage offers. What you will do:
Job Source: VonageSpelman College
Atlanta, GA, United States
We are seeking a skilled Technical Support professional to join Carahsoft. As a Technical Support Specialist, you will be responsible for aiding and resolving technical issues for our clients. Ideal candidate comes with expertise in operating systems, computer networking, and troubleshooting all while providing outstanding customer service to our v
Job Source: Spelman CollegeVerint Systems
Atlanta, GA, United States
At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and
Job Source: Verint SystemsSENTA Partners
Atlanta, GA, United States
Description We are actively seeking a Technical Support Specialist to provide comprehensive IT support across both Tier 1 and Tier 2 levels within our Information Technology department. This integral role is responsible for maintaining our IT infrastructure, ensuring seamless operations at our outpatient healthcare clinics, and delivering exceptio
Job Source: SENTA PartnersAtlanta, GA, United States
Job Description
AGTEK Development Company, a part of Hexagon, is looking for a Technical Support Specialist to join its Technical Support Department.
Based in Livermore, California with offices in Atlanta, Georgia, AGTEK is widely and favorably recognized as the leading supplier of earthwork takeoff and 3D modeling solutions for heavy construction contractors. Founded in 1981, AGTEK pioneered computer optimization software for agricultural land leveling, construction earthwork and GPS grading.
Our parent company Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications.
Technical Support Specialist responsibilities include but are not limited to:
Technical Support Provide technical support for customers and sales representatives over the phone, internet and via e-mail, for AGTEK software products
Provide a friendly, courteous experience for customers
Address customer problems within established response time
Suggest changes and methods for the improvement of our products
Verify, and if necessary, report defects when encountered during testing, support or training
Quality Control Test new versions and updates
Confirm bug fixes and maintain bug tracking system
Other Tasks Assist with the development and editing of training guides and videos
Provide training and support for customers, salespeople and internal staff
Assemble and test fly Drones
Desired Skills
Skills and Qualifications College degree preferred or equivalent work experience in computer or information technology
Experience in the construction industry and AGTEK products
Must be reliable and punctual with a strong work ethic and self motivated
Outstanding interpersonal skills and a positive attitude
Ability to quickly master and explain software
Articulate and well-spoken with excellent phone and email etiquette
Must work cooperatively with other team members
Is willing to travel occasionally
Compensation
Competitive salary, benefits and expense reimbursement. Comprehensive training. Excellent support. Collegial environment. Long term career opportunity with a leader in an important niche market.
Agtek Development Company is an Equal Employment Opportunity and Affirmative Action employer. We are committed to considering all qualified applicants for employment without regard to race, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
At Hexagon, we work to be the place where a diverse mix of talented people want to come, to stay and do their best work. We know our company runs on the hard work and dedication of our passionate and creative employees, and that diversity of thought makes us better each day.
For more information feel free to visit www.agtek.com and www.hexagon.com.
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Email Alert for Technical Support Specialist jobs in Atlanta, GA, United States
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