Senior Solutions Consultant
Atlanta, GA, United States
Your opportunity
As a Solutions Consultant at New Relic, you can optimize your blend of technical knowledge, customer-facing abilities, and teamwork skills in a rewarding role! Working directly with Commercial customers, you will partner multi-functional across the go-to-market organization and sales team to show the value of our Digital Intelligence Platform to prospects and customers. You will nurture New Relic's strategic direction and vision, as well as promote
What you'll do
Support the Commercial Sales team with opportunity qualification, demonstrations, Proof of Value presentations (POV), RFP responses, and business justification in a presales capacity.
Lead all aspects of the adoption, optimization, and integration of New Relic's products within customers' business infrastructure
Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals
Voice support for new product features & provide customer feedback to New Relic product management and engineering groups
Maintain a deep understanding of the customer's business as well as their technical environment
As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to.
This role requires
5+ years of pre-sales experience within the software industry
3+ years of demonstrated pre-sales experience working with complex customers
Strong technical background and sales/customer orientation
A desire to learn new technologies
An interest in or previous experience with performance monitoring tools (infrastructure, application, web or mobile, user experience)
Fluent in English
Bonus points if you have
Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js
Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD
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