Director, Employee Relations

Norcross, GA, United States

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Functions of the Role:

As a People Operations team member, the Director manages a team addressing employee relations and compliance issues. The team ensures compliance with HR policies and regulations, conducts basic investigations, and escalates issues to the Legal team. The Director provides recommendations to HR teams on policy application and works closely with Legal to address high-risk issues. They identify barriers and partner with employment legal to reduce compliance risks.

Role and Responsibilities:

Responsible for building and developing a team of ER & compliance professionals.

Make sure ER team is trained and skilled to perform their roles successfully and support organization.

Establish and oversee global ER practices to minimize operational and organizational risk and establish best-in-class ER standards.

Stays updated on trends in regulatory/labor laws and new HR technologies related to ER to maintain knowledge.

Find areas for learning managers. Collaborate with COEs for training when necessary.

Make sure HR follows privacy laws and GDPR for data exchanges related to employee relations worldwide.

Contribute to various HR Projects and guide project team in adhering to data and process compliance.

Help create global HR policies compliant with laws like ADA, ADEA, FMLA, OSHA, FLSA, EEOC, and Privacy Regulations. Include laws outside the U.S.

Partner with Global HR Compliance Manager to audit HR policies, employment agreements, and employee handbooks at global sites for legal compliance. Check proprietary and confidentiality agreements also.

Support and guide ER specialist. Offer necessary training and education. (unchanged)

Manage and support internal investigations quickly. Use proper plan and interviews. Summarize findings clearly.

Partner with the Legal team for issue escalation and training of team members in conducting thorough investigations.

Provide critical input to the formation, consistent application, and revision of company policies based on investigation findings and recommendations.

Give trend data and feedback to legal, HR teams, and principals. Reduce risk in the organization.

Manage the evolution of managing internal allegations, claims, and employee relations investigations by improving framework tools and guides.

Collaborate with HR Business Leaders and employment counsel on crucial employee relations matters.

ER Training development and roll out to global solutions teams

M&A support (synergies, policy harmonization, etc.), as needed

ER Metrics and trend investigation with proactive recommendations / programs to address cases, trends, or topics

Implementation of case management tracking for ER cases, including completing in a timely, but thorough manner and case entry/tracking

Qualifications

Skills:

Knowledge of global employment laws, regulations, and statutes, such as GDPR, Data Privacy, FLSA, EPA, and FMLA, is essential.

Experience designing and administering scalable compliance related processes and programs

Deep expertise in employee relations investigations, provide a customer-first approach to work, and thrive in a fast-paced business environment.

Proven demonstrated leadership experience; proven experience with building a team and developing others

Proven experience in managing multiple projects with exceptional time management and prioritization skills

Proven ability to manage conflict/challenge thinking

Proven business acumen, exceptional decision-making, and root cause/research skills

Demonstrated consultative/credibility assessment skills

Demonstrated proven written/verbal communication and facilitation/presentation skills

Exceptional problem-solving skills, critical thinking, and intuitive sense of business acumen

Exceptional self-initiative and prioritizing abilities; comfort with ambiguity and change

Ability to execute tasks with attention to detail, reliability, and a relatively quick pace

Ability to interface and partner with different levels of the organization to achieve results

Ability to proactively share a point of view, appropriately challenge assumptions, and take initiative.

Ability to work well with others, manage effectively, and make informed recommendations while keeping everyone updated.

Ability to assess sensitive and complex employee relations issues in a confidential, **purpose**, and systematic manner

Education and Experience:

Bachelor's degree, required

Advanced degree in Human Resources or JD, preferred

10+ years of progressive HR/employee relations/compliance experience with an emphasis on investigations

7+ years of People Manager experience

Experience managing a center of expertise

Experience in medical device, life sciences or related industry, preferred

Experience building an organization from the early stages

Experience working with case management software

Experience with hiring, developing, and managing a team

Locally relevant language skills, as required by geography

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

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